Business

Do you discuss politics in the salon?

January 01, 2009 | Bookmark +

Many of us were taught in nail school that a few topics of conversation are off limits — including politics. But given the drawn-out and hotly contested nature of the election season we just passed, the subject was hard to avoid. NAILS asked readers: Do you discuss politics in the salon?

Answer

In my opinion, there has always been an unwritten rule as to what topic of conversation is acceptable or not acceptable in a salon. I believe the topics of religion, sex, and politics should be off limits. It’s always best to avoid getting into conversations with clients who may not agree with your opinion. I do have a few clients that I am on a more friendly basis with and who would never be offended by my views, but for argument sake, it’s best to let sleeping dogs lie!

TERESA SHACKLETON, Tee’s Nail NV, Kitchener, Ontario, Canada

 

I do talk politics, but I am very careful. I have a few clients where I have to bite my tongue because of their ignorance and prejudice. Most of my clients are pretty open-minded and we can discuss things. Sometimes they even enlighten me on things I did not know. But you just know who the ones are you can’t talk politics with. If I find them becoming hostile, I change the subject.

LYNNETTE MADDEN, Salon 29 at Main, East Greenville, Pa.

 

Just before the November election, my hairdresser was working on a client who was loudly discussing the candidate she supported for the election and I was doing a client’s nails across the room. My client became very agitated when she heard the conversation and began talking very loudly against what the other client was saying. I changed the topic quickly because I could see this turning out badly for all. I have now implemented a no politics policy at my salon. We change the subject if it does come up and all agree to disagree if necessary.

SHANNON CHOMANCZUK, A Polished Image, New Windsor, N.Y.

 

I do not talk politics with clients. I used to and it cost me clients. Because my political views did not match theirs, they quit coming to me for services. Even if I agree with the client’s political opinion, I still do not talk politics because someone in the waiting area could overhear and get angry enough to stop coming to me.

KATHERINE FAHRIG, Panache, St. Louis, Mo.

 

I talk about almost anything my guest wants to talk about. It is her time to relax, vent, or just get something off her chest.

KALA BASTION, Jillian’s Hairdesign, Princeton, Ill.

Read more about
Bookmark +

How can I cut costs and finally make a profit?

I’ve been doing nails for almost two years and have built a decent clientele. The only problem is, I did the math and over 50% of my income is going back into nail products. I’m using top-of-the-line brands and disposable files. How can I cut costs and finally make a profit? I know our prices are too low as well, but we are trying to stay competitive. Any advice?

Bookmark +

As a mobile tech, how do I ensure I get paid?

I have a question about working as a mobile tech. When clients book group events or nail parties, how do you go about getting deposits and payments? Have you ever traveled to a client’s house and they were unable to pay? What did you do?

We respect your data and privacy.
By clicking the submit button below, you are agreeing with Bobit’s Privacy Policy and this outlined level of consent.

Bookmark +

What should I do differently with male clients?

I’m starting to get more and more male clients. I am wondering how long a manicure for a man should last and how to price it? Also do you have any recommendations on what else I can do to give them an extra masculine sense of comfort?

Bookmark +

Should I Use Punch Cards?

I recently started working at a high-end salon and I’m looking for marketing ideas. Should I do punch cards? I can’t do “refer-a-friend” because I don’t have consistent clients yet. We are already doing social media.

Bookmark +

Should I start requiring a nonrefundable deposit for special-time appointments?

I want to start requiring a nonrefundable deposit for special-time appointments. My posted hours are 9 a.m. to 8:30 p.m. by appointment only. I am ridiculously flexible with my schedule, and let people book earlier and later if they can’t get in during normal hours. Recently, I had a 7:30 a.m. no-show! She was supposed to get services totaling over $100, and I forfeited holiday plans to accommodate her. She comes every two weeks, so I can’t lose her, but this is the second time she’s no-showed. What should I do? And how would I go about informing current clients of the new policy on off-hour deposits?

Load More
a Bobit media brand

Create your free Bobit Connect account to bookmark content.

The secure and easy all-access connection to your content.
Bookmarked content can then be accessed anytime on all of your logged in devices!

Create Account