I am the only nail tech in a small salon that has six hairstylists. The salon is in a remodeled house, so I am in my own room. Last Christmas, all the hairstylists dressed up and went out to a two-hour lunch and gift exchange and I was not invited. I found out about it only by accident. I was pretty upset and am wondering how I should handle the situation this year. Thank you for any advice you can give me.
For this month’s On the Couch, we turn to Bonnie Canavino, nail department and spa manager at Maxine in Chicago. Canavino oversees 11 nail technicians, four massage therapists, and six estheticians and is also responsible for ordering product, scheduling, handling client complaints, and developing new services.
Bah, Humbug
I am the only nail tech in a small salon that has six hairstylists. The salon is in a remodeled house, so I am in my own room. Last Christmas, all the hairstylists dressed up and went out to a two-hour lunch and gift exchange and I was not invited. I found out about it only by accident. I was pretty upset and am wondering how I should handle the situation this year. Thank you for any advice you can give me.
Dear Grinched on Christmas: Being
Physically separated from other areas of the salon presents a challenge not only in terms of your own relationships with coworkers, but for salon clients as well. It’s essential to remind everyone that you play a vital role in building clientele and establishing loyalty to the salon. Put together a total salon marketing plan that addresses this issue and stick with it. The plan should include:
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