On the Road: The Nail Mender
Until recently, 100% of Crestlynn Wesig’s business was sculptured pink-and-whites. Adding natural manicures and pedicures was a recent addition to The...
As I See It: The Conversation Never Ends
A fond farewell from Cyndy Drummey and her "As I See It" column.
Changing the Industry, One Customer at a Time
If only customers knew what to look for, it would bring up the quality of nail care across the country.
Reader Tells Techs (and NAILS) to “Get a Clue”
Everyone talks about the great promise of retailing, but to hear about the challenges from someone in the trenches is a reality check.
Could a New Word Invigorate Salon Retail?
What if, instead of calling things like cuticle oils and nail strengtheners “retail products” and suggesting that you “retail them,”...
5 Things You Aren't Supposed to Say About the Nail Industry
Cyndy Drummey tackles a few industry sacred cows in this award-winning editorial.
Vietnamese Survey Answers Many Questions, Begs Many More
The question I throw out isn’t why aren’t Vietnamese salons doing more to improve their sanitation practices, but why isn’t the industry...
Meet Fifi, Your New Best Friend
Fifi is a character we conjured up to introduce a new reader customer service program. Her name is an acronym for “Find It Fast Information.”...
Sorry Kermit, It Is Easy Being Green
I know it can be a gigantic pain to deal with old polish but you shouldn’t throw it in the trashcan. Disposal of polish in most cities requires...
NAILS Artists & Visionaries Winners Are the Best of the Best