While getting a service, most of my clients
Past Web Polls
When working on a client’s nails, what hand do you predominantly use?
Right hand; I am right-handed (76.3%)
Right hand; but otherwise, I am left-handed (0.9%)
Left hand; I am left-handed (13.6%)
Left hand; but otherwise, I am right-handed (1.8%)
About both hands equally; I am ambidextrous (7.5%)
Do you answer your cell phone if it rings while you’re with a client?
Yes, always (or almost always) (3.9%)
Yes, if it’s a business call; no, if it’s personal (18.8%)
Yes, only if I suspect it’s urgent or an emergency (such as a sick child) (31.5%)
No, never (or seldom) (45.9%)
Since you have access to so many different nail colors and collections, do you like to wear the same signature color(s) all the time or do you opt to switch it up?
I switch it up and am usually wearing something that just arrived. (39.6%)
I do both (my signature shade and trying out new products) about equally. It depends on what mood I’m in. (46%)
I wear my signature color, but will switch it up if I want to promote a specific new product. (12.9%)
I’m almost always sporting my signature nail color. It’s classic. (1.4%)
Would you personally get a fish pedicure?
What is a “fish pedicure”? (34.8%)
How old were you when you enrolled in beauty school (for nails)?
Younger than 20 (31.6%)
Over 50 (2.2%)
What sort of make-good do you give a client if you’re running more than a few minutes late for her appointment?
I give her a percentage off of her service price for today’s service (20.5%)
I give her a free upgrade during her appointment today (28.8%)
I give her a coupon for a future service (5.8%)
I give her a free retail item or sample (10.9%)
I offer a make-good, but it’s not one of the choices listed above (10.9%)
I don’t offer anything (23.1%)
Do you accept credit cards for payment of nail services?
Yes, for the service cost and for the tip (52.6%)
Yes, for the service cost but not for the tip (12.8%)
What’s been the medium of your most successful paid ad campaign?
Printed newspaper or magazine (13%)
Online website (not including group coupon websites), including online newspapers or magazines (26%)
Group coupon (such as Groupon or Living Social) (7.8%)
Event sponsorship (1.3%)
Printed phone directory (1.3%)
Other medium not listed above (9.1%)
I don’t pay for ads (39%)
Where do you get your business cards printed?
Online-based printing service (like vistaprint.com) (56.1%)
A local professional printer (19.7%)
My own at-home or at-work printer (10.2%)
I don’t have business cards (11.5%)
How long is your commute (each way) to your salon?
Less than 15 minutes each way (56.9%)
Between 16-30 minutes each way (29.2%)
Between 31-45 minutes each way (6.5%)
Between 46-60 minutes each way (4.6%)
More than 60 minutes each way (2.8%)