How far in advance do clients have to book an appointment with you?
Past Web Polls
While getting a service, most of my clients
Chat with me (75.9%)
Talk on their phones/text (8.3%)
Read a magazine/book (6.5%)
Talk with others in the salon (2.8%)
Enjoy a cocktail (2.8%)
Are you friends with your salon coworkers?
Yes, we’re a big happy family (45.5%)
There are cliques, so I’m friends with some (1.8%)
Friendly, yes, friends, no (21.8%)
Frenemies is more like it (5.5%)
I work solo (25.5%)
When do you ask your clients to wash their hands?
Before their service (36.8%)
Before I apply polish (18.4%)
Before their service and before I apply polish (39.5%)
I don't require my clients to wash their hands (5.3%)
How do most of your clients first hear about your nail business?
Paid advertisement (magazine, radio, etc.) (3.8%)
Word-of-mouth from a current client (65%)
Social media (Instagram, Facebook, etc.) (17.5%)
Walk-bys or drive-bys (7.5%)
Internet search for salons in the area (6.3%)
Live events like networking events (0%)
Online review website (such as Yelp or Tripadvisor) (0%)
If you could eliminate one task from your daily workweek routine, what would it be?
My commute (25.9%)
Returning client communication (emails, phone calls, etc.) (9.4%)
Salon upkeep—paying bills, ordering supplies, etc. (12.9%)
Nail repairs (9.4%)
I wouldn’t eliminate anything (21.2%)
What’s the most popular drink you serve in your salon?
Water (still or sparkling) (37.8%)
Tea or coffee (31.6%)
Beer, wine, or other alcoholic beverage (3.1%)
We don’t offer our clients drinks. (12.2%)
On average, how many hours of sleep do you get on a workweek night?
Less than 4 hours (2.5%)
4-5 hours (11.5%)
5-6 hours (23.8%)
6-7 hours (28.7%)
7-8 hours (27%)
8-9 hours (3.3%)
More than 9 hours (3.3%)
In what decade did you first start your subscription to NAILS Magazine?
I don’t have a subscription (43.9%)
Approximately how many bottles of polish are in your personal (home) stash?
None. When I’m out of the salon, I don’t think about nails. (4.6%)
1-50: A reasonable amount, right? (38.8%)
51-100: I have to have all of the latest colors. (27%)
101-150: Hey, it’s not my fault seasonal collections come out every, you know, season. (9.2%)
More than 150: Hi, I’m ___, and I’m a polish addict. (20.4%)
How do you handle the non-nail service-related cleaning of your salon (like taking out the trash)?
We’ve hired a cleaning crew (7.5%)
We do it ourselves, with a schedule for who handles which tasks (47.5%)
We do it ourselves, based on who has the time and is willing to pitch in (45%)