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What’s the primary scent of your most popular pedicure?
Fruit (orange, apple, cherry, etc.) (28.6%)
Dessert (chocolate, sugar, cookies, etc.) (12.2%)
Peaceful (lavender, chamomile, sandalwood, etc.) (44.9%)
Nutty (almond, hazelnut, walnut, etc.) (8.2%)
Other: Send an e-mail with your most popular scent! (6.1%)
Do you have a referral system with a nail doctor (such as a podiatrist) for clients that you suspect have nail diseases or disorders?
Yes, I have an agreement with a doctor to refer clients to him. (5.3%)
I tend to refer clients to a select one (or few) doctors in the area, but it’s not a formal arrangement. (26.7%)
I don’t have any referral system with a doctor in place. (68%)
How do you typically handle last-minute holes in your work schedule?
Post to social networking site like Twitter to try to fill the slot (12.8%)
Call other clients like clients from a waiting list to try to fill the slot (15.4%)
Use the time to do other business-related tasks like cleaning the salon (51.3%)
Use it as free time to run errands or other personal tasks (20.5%)
Men and nail color — yay or nay?
Yay — Men should wear whatever nail color they please. (14.7%)
Men look good in only “manly” colors (blacks, grays, etc.). (4.8%)
Men should have well-groomed nails and maybe a buff, but leave color to women. (63.4%)
Au naturale is the way to go for men’s nails. (17.1%)
How many times can a client no-show on you (no cancellation notice within 1 business day) until you “fire” her?
Only once (5.6%)
2 times (everybody gets one) (50%)
3 strikes and you’re out (36.6%)
4 or more times (I can’t risk losing clients) (7.7%)
What was your first impression of your current salon space (or booth) where you work?
Love at first sight (36.5%)
OK to start and has grown on me over time (26.9%)
OK to start but I’m liking it less and less over time (25%)
Blech at first, but with lots of TLC it’s now my home away from home (11.5%)
Do you eat breakfast?
Yes, most/all of the time (55.6%)
Sometimes (33.3%)
No, never (11.1%)
When working on a client’s nails, what hand do you predominantly use?
Right hand; I am right-handed (76.3%)
Right hand; but otherwise, I am left-handed (0.9%)
Left hand; I am left-handed (13.6%)
Left hand; but otherwise, I am right-handed (1.8%)
About both hands equally; I am ambidextrous (7.5%)
Do you answer your cell phone if it rings while you’re with a client?
Yes, always (or almost always) (3.9%)
Yes, if it’s a business call; no, if it’s personal (18.8%)
Yes, only if I suspect it’s urgent or an emergency (such as a sick child) (31.5%)
No, never (or seldom) (45.9%)
Since you have access to so many different nail colors and collections, do you like to wear the same signature color(s) all the time or do you opt to switch it up?
I switch it up and am usually wearing something that just arrived. (39.6%)
I do both (my signature shade and trying out new products) about equally. It depends on what mood I’m in. (46%)
I wear my signature color, but will switch it up if I want to promote a specific new product. (12.9%)
I’m almost always sporting my signature nail color. It’s classic. (1.4%)

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