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A Treat for Loyal Clients

by Holly Schippers | May 9, 2017 | Bookmark +

Although I have a small, elite clientele, they are always on my mind: The faith that they put in me to care for their nails, the schedule shuffling to accommodate teaching, and the constant companionship of amazing people. At the Long Beach show in January, I was introduced to the Valentino Whale Spa Candy Scrub. It is a tiny, candy-like cube that becomes a moisturizing, exfoliating scrub. I decided to gift each client with a cube to use while washing their hands before a service. It is a small treat and way of saying thank you for all they do, an action that says more than words.

What are some small ways that you show your salon guests how much you appreciate their loyalty and patronage?

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Reopening? Know Your Numbers

Reopening? Know Your Numbers

by Michele Baker

For those of you that like a little data with your info, here is some really interesting information from salon owner Michele Baker in Georgia. Being one of the first states to open left the salon owners to scramble to learn a lot of things on their own and many have been generous in sharing things they have figured out to help make operating in the COVID-19 world more systematic and understandable.

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