Obviously, we are a caring and compassionate industry of men and women. We cater to the every need of our clients and staff. So why do we need to learn about being mindful of our clients? Because if we ever stop learning, we stop growing.
Mindfulness is a constant nurturing of not only us, but the lives of others. It exudes empathy in simple activities while still allowing us to have healthy levels of self-care. As with many things in life, it is all about balance.
Have you sat in your client chair recently? How is the view from the clients’ side of the nail station? How do your products look to them? What are they looking at while you look at their nails? What is your pedicure area like for the client? The waiting area?
A great reminder in mindfulness is that we do not have control over anyone but ourselves.
I remember teaching this method to a receptionist at a salon and she said, “I look at the waiting area all day. I know what it looks like.” When I asked her to actually sit in the waiting area, she was surprised to see the reception desk was not very attractive to the client. Our perspective changes when we pause and take time to engage ourselves in someone else’s perspective.
A great reminder in mindfulness is that we do not have control over anyone but ourselves. It’s a great reminder in any of life’s moments, actually. So if we can only control ourselves, how do you cultivate a more mindful experience in your salon? Try any of these examples!
Nail tech Jeri Mallow is the owner of Hartford, Wis.-based Nail Essentials and Inspire Nail Academy. Follow her on Facebook and Twitter @nailessentials and Instagram @nailessentialhartfordwi.
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