Close

Business

Crowdsourcing: What Are Your Rituals?

by Tracy Rubert | December 16, 2016

I sit in the client chair and rearrange everything at my station. I don’t know why; it’s like I have to make it pleasing to the eye or something! It may just relax me. I also set up all my implements exactly like my nail school instructor taught us in school — on a clean paper towel.
Antonia Huerta, Studio S Salon, Orange, Calif.

This might not be the most efficient way to get through a pedicure but I find that I change my gloves at least twice during a service. Typically, I keep a set of gloves on during the prep stage, callus treatment, and massage part. But once I reach the polishing phase, I prefer to toss out the soiled gloves and replace them with a clean, new pair so that it’s easier for me to grip the polish bottles. I once broke a polish bottle in front of a client because it accidentally slipped from my gloves while I was shaking it before application and, well, that was really embarrassing.
Sigourney Nuñez, House of Polish, Beverly Hills, Calif.

I work in a busy, full-service salon in Ashland, Ore. I always arrive to work at least 15 minutes early so that I can arrange my work space before I begin my services. I arrange my tools in a straight line on my desk with my nail clippers nestled between my nippers. I make sure the labels are facing out on all of my products and that they are in a straight row. I check that surfaces are dust and clippings free. Finally, I trifold my towels on the desk. This step, whether habit or ritual, is virtually pointless since I will unfold my towels as soon as my guest arrives. I do not feel ready for work until I have done these things. As a child I can remember arranging my shelves and drawers perfectly before I went to bed and I could always tell if something was out of place or moved. Being organized helps me perform with purpose and skill.
Kadie Decker, Be Cherished, Ashland, Ore.

When it comes to my nail table, I’m a little OCD. Every item has its home: Polish bottles are clean and in order from base coat to top coat, and products are in the order of use and all on my right-hand side so they are easily accessible.  I hope I’m not alone when I say that performing a service puts me in my calm mode.  It allows me to relax, zone out, and puts the day back into perspective, so preparing for this moment is my favorite part.  Imagine you are a new client to a salon — polish bottles everywhere with product spilled on the bottle neck, garbage can overflowing, dust particles on the arm rest, a dusty lamp hanging over, products randomly placed on the left and right side of the table — I have anxiety just saying this!  An organized work station is more than a presentation, it’s a sign of trust.  Taking the time to create an atmosphere allows us to work in an efficient manner, increases productivity, and shapes a special environment for us and our clients.
Diane Diaz, Canvas Nail Studio, Chicago


Next Question: What do you do for self-care after work? [Answers will be printed in the April 2017 issue.] Share your opinion on the topic by e-mailing your response by January 15 to Tracy.Rubert@bobit.com. Please include your name, salon, city and state, and a high-resolution headshot with your response.

You May Also Like: Crowdsourcing: Turning Clients Away

Save

Save

Mother's Day Promo: Pick A Flower

Business

Mother's Day Promo: Pick A Flower

by Staff

D'Amertri's Aveda based out of Colorado celebrates Mother's Day with a promotion that gives clients a chance to win prizes including discounts on services, including a year of free haircuts.

Find out why over 400,000 subscribers love our newsletters

On the Road: Kleur

Business

On the Road: Kleur

by Beth Livesay

As a longtime fan of nail art collective Kleur, I was excited to find that they opened a salon in Long Beach, Calif., to showcase their artwork and eclectic style.

Videos

In our video section, watch salon professionals in action, listen to the advice of salon business experts, and tour inside the world’s top salons.

Business

Create a Digital Resume on Canvas Recruit

by Staff

Canvas Recruit​ — a recruitment, education, and networking platform developed by two industry veterans — gives beauty professionals and students the ability to create beautiful digital resumes (“canvases”), apply for job openings, and collaborate with like-minded professionals.

Load More