Q&A: Service Offerings Beyond Nails

I love your blog! I am in the process of opening up a nail salon and was going to open a couple of rooms, but am hesitant as well because if the primary focus is on nails, should I just do services that are more geared toward “in and out,” like waxing? How is it working for you between facials or waxing? Where do you see more of the need?
Hi Jo,
Thanks for being an avid reader of the blog.
Waxing is definitely a great complement to a nail salon because it’s quick and easy. Also, the cost to the salon is very minimal. When you consider how quickly you can complete a waxing service, then you realize you’re making a killing on these services.
When you get into facials and other types of skin care services, the cost to you goes up. You have to bring in a product line (or two) that you like. You have to come up with a unique signature facial or other service to draw people in. For me, it’s been a challenge ever since we’ve opened to build a skin care clientele. On the other hand, our waxing clientele has definitely grown.
—Robbie, ROB|B: An OPI Concept Salon, Studio City, Calif.

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