How can I cut costs and finally make a profit?
How should I deal with a customer who cancels four hours before her appointment?
As a mobile tech, how do I ensure I get paid?
How can I get my more conservative clients and businesswomen clients to try nail art?
How do you handle a client who constantly tries to correct you or tell you what to do?
How Do I Guide an Uncomfortable Conversation Into a New Direction?
What should I do differently with male clients?
Q&A with Patti Biro of Patti Biro and Associates
Should I Use Punch Cards?
Should I start requiring a nonrefundable deposit for special-time appointments?
What are reasonable terms for a non-compete contract?
What do you charge a client with super long nails?
How do I announce to my clients that I will be moving to a new salon?
The new products I’m using are adding time to each appointment. How do I adjust my schedule?
How do I get conversation going and not sit in awkward silence?
What’s the best way to handle friends and relatives who expect free nail services?
Should I take it personally when a client doesn’t tip?
What should I do when clients have their check prepared for one service, but the price ends up higher?
Should I have a TV in my salon?
I’m thinking about not doing pedicures anymore and just specializing in traditional and gel-polish manicures. Any advice?
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