Business - Topic : recruiting/hiring/retaining staff

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From Manager to Leader

May 1, 2002  | Article

Have you ever felt like your salon is running you instead of the other way around? You can change things and create a positive, nurturing work environment where your employees are more than willing to follow your lead.

Keywords: recruiting/hiring/retaining staff   salon management   salon ownership  

How to Resolve Staff Conflicts

April 1, 2002  | Article

For a salon to prosper, every member of the team must share a commitment to resolve potential conflicts quickly, before problems escalate and resentments grow.

Keywords: recruiting/hiring/retaining staff  

Top Notch Training

March 1, 2002  | Article

You don’t have to be a top-flight salon to offer a training program —but you just might turn your business into one if you do. Learn from educators at the top salons how to create a top-notch training program even on a tight budget.

Keywords: recruiting/hiring/retaining staff  

You Can Fire Your Clients

March 1, 2002  | Article

Dealing with a nightmare client isn’t a nail tech’s favorite part of the job, but it can be done in a quick and relatively painless manner. From writing letter to being Straightforward with her from the start, you can Straight that chronic complainer out or clump her for good.

Keywords: annoying clients   client communication   customer service   recruiting/hiring/retaining staff  

Get on the Fast Track

January 1, 2002  | Article

Put your salon on the fast-track to business growth with leadership, teamwork, and the proven business systems. NAILS reports on the hows and whys of business growth through team development taught at Salon Business Strategies’ Fast Forward Live!

Keywords: recruiting/hiring/retaining staff  

Policies and Procedures: Word Power at Work

November 1, 2001  | Article

While not legally required, an employee handbook provides employees with a roadmap to success in your business by clearly communicating your vision and their role in it, as well as the policies and procedures they need to live by at work.

Keywords: employee management   policies and procedures   recruiting/hiring/retaining staff  

The 7 Habits of Highly Successful Nail Technicians

August 1, 2001  | Article

Taking a cue from Steven Covey, author of “The 7 Habits of Highly Effective people”, the NAILS editorial team identified seven characteristics, or habits, of the highly successful nail technicians we’ve met over the past 18 years.

Keywords: continuing education   Debbie Krakalovich   Diana Bonn   keeping your business competitive   motivation  

Nail Department Bosses Benefit Techs and Owners Alike

June 1, 2001  | Article

Naming a manager to tend to the day-to-day needs of your nail staff and clients and to cultivate the department’s growth can transform a department that’s underdeveloped or overlooked to a thriving salon profit center.

Keywords: recruiting/hiring/retaining staff  

Tiered Pricing: Where Supply Meets Demand

October 1, 2000  | Article

Is multi-level pricing a solution for keeping the best nail technicians satisfied and motivated in their jobs? Some salons say yes, indeed.

Keywords: customer service   employee management   recruiting/hiring/retaining staff   service pricing  

Teach Them And They Will Stay

August 1, 2000  | Article

Running three bustling nail departments is not an easy task, but Sherry Williams seems to have it down to a T-as in training.

Keywords: continuing education   recruiting/hiring/retaining staff  

Editor's note: If You Retrain New Hires, Consider Hiring Apprentices

June 1, 2000  | Article

Should more states allow apprenticeships as a viable educational option for aspiring nail technicians?

Keywords: apprentice programs   As I See It   recruiting/hiring/retaining staff  

10 Commom Mistakes Salon Owners Make & How You Can Avoid Making Them Yourself

August 1, 1999  | Article

Experience is the hardest teacher, but one of the wisest. So why not take advantage of others’ hard-earned advice when you have the opportunity? We asked several industry consultants what the most common mistakes are that salon owners make, and how our readers could avoid them.

Keywords: business management   policies and procedures   raising prices   recruiting/hiring/retaining staff   salon management  

Convey Thanks With Cash

November 1, 1998  | Article

A little bonus goes a long way to motivating staff.

Keywords: recruiting/hiring/retaining staff  

Walkout!

February 1, 1998  | Article

You may suspect you have a personnel problem, but when your entire staff walks out, you know it’s time to change the way you do business.

Keywords: recruiting/hiring/retaining staff  

Wanted: A Few Good Nail Techs

December 1, 1997  | Article

There’s a serious shortage of well-trained nail technicians, but don’t wait around for cosmetology schools to solve it. Salon owners need to get involved in the campaign to recruit —- and groom — a new generation.

Keywords: employee management   hiring nail technicians   recruiting/hiring/retaining staff  

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