Topic : client communication

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A Client's Nail Care Guide

April 1, 1993  | Article

You know how you want your clients to take care of their nails at home – send these guides home with them to make sure they know.

Keywords: client communication   client health   natural nail care  

I’ll See You in Court! What to Do When a Client Sues

January 1, 1993  | Article

Protect yourself against a malpractice lawsuit by educating your clients about the risks, keeping accurate records, and using signed disclaimers.

Keywords: client communication   client records   client relationships   lawsuits   professional liability  

The Joys of Soft Selling

April 1, 1992  | Article

Competition getting hot? Turn down the volume and get a little personal. For today’s clients, superior service and directed dialogue are the fastest routes to sales success.

Keywords: client communication   retailing  

Turn Lost Customers Into New Clients

February 1, 1991  | Article

How to woo customers, wow them, and then win them back. A list of reasons that clients leave you and how to overcome each one.

Keywords: client communication   customer service   discount salons   keeping your business competitive  

A Client’s Body Language May Tell You What She Cannot

December 1, 1990  | Article

Part of being an effective businessperson is being an effective communicator, and part of being an effective communicator is understanding not only what your client sys, but what she doesn’t say

Keywords: client communication  

The Customer-Service Relationship

February 1, 1983  | Article

What you don’t know is probably hurting you

Keywords: client communication   customer service   professionalism  
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Onychogryphosis is a condition in which the nail curvature is increased and enlarged; the nail becomes thicker and curves, sometimes extending...
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