Topic : client issues

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A Solution for Camera-Shy Hand Models

November 6, 2018  | Blog Post

Cynthia Laughlin offers some of her clients gloves that allow their fingertips to show.

Keywords: Business   client issues   elderly clients   photographing nails   social media  

Calming the Chaos: Being Mindful of Gossip

October 29, 2018  | Blog Post

Being mindful about gossip is not about stopping it as much as it is about not being an active participant and allowing that gossip to live within us.

Keywords: Business   client communication   client issues   client relationships   The Mindful Manicurist  

When Clients Exceed the Weight Limit on Your Pedicure Throne

October 9, 2018  | Blog Post

Why not put in parenthesis in the pedicure descriptions on your website what the chair weight limit is?

Keywords: client communication   client issues   Holly Schippers   pedicure equipment   pedicure spas  

9 Client Bad Habits and How to Handle Them

June 26, 2018  | Article

Sometimes clients are just plain clueless about how their bad habits can make your job more difficult. By educating them, you can turn an awkward moment into a teachable moment.

Keywords: client communication   client issues  

Young Nails Biz Talk: Are You Getting Too Close to Clients?

June 11, 2018  | Video

Young Nails' Greg, Habib, and Tracey discuss whether getting too close to clients can damage your business.

Keywords: Business   client issues   client relationships   clients   Young Nails  

The Problem With Perfectionism

April 24, 2018  | Article

Creating a perfect experience for your clients is an admirable goal, but it could be a liability if taken to an extreme. Is perfectionism preventing you from profits?

Keywords: client issues   customer service   nail prep   polish techniques   time saving ideas  

Young Nails Biz Talk: Dealing With Difficult Clients

April 24, 2018  | Video

Young Nails' Tracey Reierson and Habib Salo discuss how to approach problems with difficult clients. 

Keywords: client issues   client relationships   clients   difficult clients   Young Nails  

50 of the Worst Things Clients Have Said to Techs

October 25, 2017  | Nail Bytes

From commenting on weight loss to refusing to pay to demanding services despite an illness or family death, some clients just don't know how to be respectful or appropriate.

Keywords: client issues   client relationships   difficult clients  

Week 16: Prevailing Through Ups and Downs

October 12, 2017  | Blog Post

My first client of the week didn't show up, but I chose to take advantage of my newfound freetime instead of dwelling on the mishap.

Keywords: client issues   nail school   nail students   student blog  

The Nail Hub Podcast Transcription: Your Clients Aren't Lucky to Have You

August 10, 2017  | Article

This week on The Nail Hub Podcast, Elizabeth Morris discusses how an entitled attitude can hurt your career. 

Keywords: client booking/scheduling   client issues   client relationships   Elizabeth Morris   The Nail Hub  

Manicure Now, Pay Later?

July 28, 2017  | Blog Post

What do you do when you’ve finished a great nail service and the client asks if she can pay another day?

Keywords: client issues  

How to Say No to Your Clients

July 24, 2017  | Article

Do you ever feel like your clients are running you over or being inconsiderate? Here are some tips for enforcing your business policies while remaining polite and professional.

Keywords: client issues   late clients  

10 Dreaded Phrases Every Nail Tech Hates to Hear

June 27, 2017  | Article

In an industry where customer service is king, nail techs don’t always have the luxury of speaking their minds. But that doesn’t stop us from imagining the response we’d like to give!  

Keywords: client booking/scheduling   client communication   client issues   ingrown toenails  

The Nail Hub Podcast: Incentivize the Good, Don't Just Punish the Bad

January 5, 2017  | Video

Incentivizing clients to stay isn't just about charging cancellation fees. Elizabeth Morris explains that you also need to provide rewards for good behaviors.

Keywords: Business   client booking/scheduling   client issues   client relationships  

Nail Humor: Worst Client Ever?

December 19, 2016  | Video

Dynh Le, owner of Guys Do Nails (GDN) Nail Bar in Wilmington, N.C., creates nail sketches about his experiences in the nail salon.

Keywords: client issues   clients   male nail techs   nail humor  
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