Topic : client relationships

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Crowdsourcing: What is Your Biggest Client Pet Peeve?

November 28, 2018  | Article

This month we asked nail techs: What is your biggest client pet peeve?

Keywords: client relationships   clients   crowdsourcing  

Calming the Chaos: Being Mindful of Your Clients

November 5, 2018  | Blog Post

Our perspective changes when we pause and take time to engage ourselves in someone else’s perspective.

Keywords: client communication   client relationships   The Mindful Manicurist  

Calming the Chaos: Being Mindful of Gossip

October 29, 2018  | Blog Post

Being mindful about gossip is not about stopping it as much as it is about not being an active participant and allowing that gossip to live within us.

Keywords: Business   client communication   client issues   client relationships   The Mindful Manicurist  

A Surprise Celebration for VIP Clients

July 31, 2018  | Article

Every month, Salon Bleu gives one client the VIP treatment.

Keywords: Business   client relationships   client retention  

Young Nails Biz Talk: Are You Getting Too Close to Clients?

June 11, 2018  | Video

Young Nails' Greg, Habib, and Tracey discuss whether getting too close to clients can damage your business.

Keywords: Business   client issues   client relationships   clients   Young Nails  

Young Nails Biz Talk: Dealing With Difficult Clients

April 24, 2018  | Video

Young Nails' Tracey Reierson and Habib Salo discuss how to approach problems with difficult clients. 

Keywords: client issues   client relationships   clients   difficult clients   Young Nails  

When Family Members Want Freebies

February 27, 2018  | Article

When you work in the beauty business, it’s all but inevitable that family members will expect free services.

Keywords: client relationships  

12 Ways to Show Clients Some Love

February 13, 2018  | Nail Bytes

Keeping your clients coming back takes more than just providing expert services. These customer service ideas will help you show clients how much you love and value them.

Keywords: client communication   client relationships   client retention   clients   customer service  

Procrastinated Christmas Shoppping? Try Christmas E-Cards by OPI!

December 21, 2017  | Blog Post

OPI offers nail lovers an easy alternative to holiday cards perfect for those who waited until the last minute. 

Keywords: client relationships   email marketing   holidays   OPI Products  

Crowdsourcing: What’s the Worst Thing a Client Has Ever Said to You?

December 13, 2017  | Article

This month we asked nail techs: What's the worst thing a client has ever said to you?

Keywords: client relationships   crowdsourcing  

Turn Your Clients Into Instagram Video Stars

November 28, 2017  | Article

Liven up your Instagram feed with videos featuring salon clients. Not only does this add energy and authenticity and to your web presence, it builds a bond with the clients you’ve tapped to share their experiences of your salon.

Keywords: client relationships   Instagram   social media   web marketing  

Great Gifts From Grateful Clients

November 21, 2017  | Article

While it may be true that it’s better to give than to receive, receiving is pretty good too. We asked nail techs: What’s the best holiday gift you’ve received from a client?

Keywords: client relationships   holidays  

50 of the Worst Things Clients Have Said to Techs

October 25, 2017  | Nail Bytes

From commenting on weight loss to refusing to pay to demanding services despite an illness or family death, some clients just don't know how to be respectful or appropriate.

Keywords: client issues   client relationships   difficult clients  

Veteran Educators Launch Business Conference for Nail Salon Owners

October 19, 2017  | Article

Topics will include business planning, legal compliance, staffing and compensation, service pricing, marketing, and client relations.

Keywords: client relationships   consultants   legalities   networking event   service pricing  

The Nail Hub Podcast Transcription: Your Clients Aren't Lucky to Have You

August 10, 2017  | Article

This week on The Nail Hub Podcast, Elizabeth Morris discusses how an entitled attitude can hurt your career. 

Keywords: client booking/scheduling   client issues   client relationships   Elizabeth Morris   The Nail Hub  
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