Topic : clients

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On My Mind: Grades Are Important

September 23, 2010  | Blog Post

Some states, like North Carolina, require salons to post their inspection scores where consumers can see them. While I’m not necessarily a proponent of more rules and regulations for the nail industry, I do believe that

Keywords: California   clients   Hannah Lee   health   legislation  

Nail Notebook: Assignment #2

September 21, 2010  | Blog Post

Welcome to assignment #2 in the creation of your Nail Notebook! How did your cover turn out? Did you have fun exercising your creative muscles outside of nails? I have seen pictures of some amazing covers

Keywords: Business   clients   Holly Schippers   Nail Notebook  

Engage in Shameless Self-Promotion

September 15, 2010  | Blog Post

By Kristi Valenzuela, Crystal Focus Coaching ( If business is slow, it’s time to crank up your “brave meter.” Pass out your business cards every chance you get! A very small investment in business cards ( is

Keywords: clients   Kristi Valenzuela  

Mellowing Out

September 1, 2010  | Blog Post

It occurs to me that I have mellowed considerably over the years. When I started doing nails, back in 1992, it always struck me as odd that people would continue to come back to me when

Keywords: clients  

On My Mind: Why I'm Your Least-Favorite Client

September 1, 2010  | Article

I’m the perfect example of do as I say, not as I do. So as such a lackadaisical client, what does it take for me to come back for repeat visits?

Keywords: building your clientele   client issues   clients   customer service   Hannah Lee  

Hold the Pickles, Hold the Mayo

August 27, 2010  | Blog Post

 I believe I have lamented in the past about my clientele's complete lack of interest in fancy stiletto nails. No stilettos. No super-long nails. Very little 3-D art. I don't even get to do those hideous

Keywords: clients  

Client Charged Extra for Mani/Pedi for Being Overweight

August 24, 2010  | Blog Post

A Georgian woman was recently charged more for her pedicure because, get this, she was overweight.  Michelle Fonville told that the owners of Natural Nails in DeKalb County, Georgia charged her $5 extra, claiming that

Keywords: clients   Hannah Lee   health   salon services  

How Would You Feel?

August 13, 2010  | Blog Post

A few days ago I got to fix a set of rock star toes. A friend of a friend had had her toenails done at a local salon just up the street from me last Saturday.

Keywords: clients   salon services  

Oh The Drama!

August 6, 2010  | Blog Post

It took several of my younger clients over a year to talk me into a MySpace page. That was several years ago and all I ever heard was about how much drama there was on MySpace.

Keywords: clients  

You Can Pick Up Your Nails Friday Before 5:00

August 4, 2010  | Blog Post

I spend so much time bragging about how much I love my job, I feel kinda guilty on these days when I don't particularly want to be here. It's not that I'm not loving my job

Keywords: clients  

Battle Scars

July 28, 2010  | Blog Post

My toe is still numb. The big toe on my right foot. Actually just the upper left corner at the edge of the free edge of the nail. It's been numb since sometime around February or

Keywords: clients  

Ugly Is as Ugly Does

July 7, 2010  | Blog Post

I am getting pretty sick and tired of defending fantasy nail art and stiletto nails. That's just all there is to it.I have a digital picture frame on the shelf near my desk. The slide show

Keywords: clients  

The Clock Stops Here

July 2, 2010  | Blog Post

I don't know how some of you fellow techs out there do it. Keep your schedules to "normal" business hours, that is. Who are your clients? Where did you find an entire clientele comprised of people

Keywords: Art of Nailz   clients  

Why They Come Back

July 1, 2010  | Article

What is it about a professional manicure that gets a client hooked? NAILS asked some satisfied salon clients to recount their first experience getting their nails done. Turns out, the reason they return often has as much to do with the tech as with the service itself.

Keywords: Business   client retention   clients   customer service  

Good Morning America Goes the Scare Tactic Route

June 30, 2010  | Blog Post

Well, we’ve got another scare tactic story in the national media on our hands. And this time I’m not up in arms about the story not having its facts straight. Rather, the story of a woman

Keywords: clients   Hannah Lee   health  



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