Topic : employee management

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Key Relationships

October 9, 2008  | Blog Post

With the holiday season just a few short weeks ahead, how can one turn those new clients into lifelong relationships? Adrienne has spent this past year setting up relationships with not only new clients, but also

Keywords: employee management   Heather Goodwin   scheduling  

Starting Front Desk Training

September 30, 2008  | Blog Post

Sometimes even the greatest client relationships can be tested when they deal with others in the salon. Whether it is an encounter with another service provider or a front desk staff member, any and all frustrations

Keywords: employee management  

Creating "Top Gun" Front Desk Employees

September 25, 2008  | Blog Post

How can you ensure soaring sales and service? Start by considering both yourself and your front desk staff as "income-producing service providers". You see, so many front desk staff members who have come and gone have

Keywords: employee management   Heather Goodwin   scheduling  

Handling Front Desk Turnover

August 26, 2008  | Blog Post

Ever feel like you finally have the front desk operators trained to book you exactly as you want your day to look like, only to have them quit? Ugh…it can be so frustrating. Whenever there’s a

Keywords: employee management   Heather Goodwin   scheduling  

More Event Analysis, Plus Holiday Retail Planning

July 17, 2008  | Blog Post

Since we’re putting more of a focus on events and on orchestrating them properly, we were a part of the “Old Fashioned 4th of July Celebration” held in downtown Apex, N.C. This was a success for

Keywords: clients   employee management   retailing  

An "Event"ful Year

June 25, 2008  | Blog Post

Hair, Body & Sole seems to be everywhere these days. We have been involved in events all year, the most recent a business expo and a fashion show. Recently we submitted a press release about this

Keywords: clients   employee management  

What Color is Your Salon? Part 2

June 19, 2008  | Blog Post

What color is the personality of your team? As we talked about before, getting to really know your team can make all the difference. One book I strongly recommend to salon owners is What Color Is

Keywords: employee management   Heather Goodwin  

What Color Is Your Salon?

June 10, 2008  | Blog Post

What color is the personality of a salon? Is it full of creative go-getters, or kind-hearted mother hens? Is it full of business-minded entrepreneurs, or people that need a constant push just to show up on

Keywords: employee management   Heather Goodwin  

Employee, Booth Renter, or Independent Contractor?

April 1, 2008  | Article

Spin the Wheel: Playing the Classification Game — In the salon industry, workers most often operate in one of three ways: as employees, booth renters, or independent contractors. But for years many salons have incorrectly labeled their independent contractors and may have put themselves at risk of having the IRS reclassify their workers. Find out if you're doing things correctly or if you're just spinning the wheel and seeing where it lands.

Keywords: booth rental   Business   business tools   employee management   IRS  

When Bad Things Happen to Good People

August 1, 2006  | Article

No one wants to believe they will fall victim to an accident or illness that prevents them from earning an income for a long period of time, but statistics show it will happen to three in 10 of us. Disability insurance protects your most valuable asset — your ability to earn an income and provide for yourself and your family.

Keywords: California   employee management   Hawaii   insurance   New Jersey  

Unleash The Power of Your Team

July 1, 2006  | Article

By developing and supporting the inner power of each member, salon owners can double as cheerleaders to develop an unstoppable salon team. From the moment they are hired, it’s your job to give team members the tools they need to excel and prosper.

Keywords: coaching   employee management   owner issues   recruiting/hiring/retaining staff  

Lower Your Commissions or Go Out of Business

February 1, 2006  | Article

If you are paying your salon employees a commission of more than 50%, chances are you are losing money. Learn how to modify your commission structure to motivate employees and ensure a profitable business.

Keywords: booth rental   compensation systems   employee management   finances  

Treat Your Team to an Educational Retreat

January 1, 2006  | Article

Millie Haynam explains the hows and whys of educational retreats, which are designed to educate, motivate, and foster team unity.

Keywords: employee management   owner issues  

Contract Labor, Booth Renter, or Employee — What Are They Really?

March 1, 2005  | Article

If they were audited, a large percentage of the salon owners in the beauty industry today could not pass the tests determining their workers’ tax status imposed by the IRS or by their individual state, says our expert. As tax time approaches, know the facts. The financial fall-out from misclassifying your staff can be devastating.

Keywords: booth rental   employee management   IRS   taxes  

Hire Smart: How to Find Great Employees

February 1, 2005  | Article

Uncovering a candidate’s skills, strengths, and weaknesses during an interview is a tricky business. Figuring out if she is a good match for your salon is even harder. But by asking the right questions, you can get the critical information you need to hire smart.

Keywords: employee management  

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