Topic : Kristi Valenzuela

1 - 10 of 10

Soaking Up Ideas at Orlando

June 8, 2011  | Blog Post

Jill’s last few posts have talked about the reasons techs give for not offering upgrades. I think one of these reasons that I have experienced is the idea that I needed to be fully booked with

Keywords: Kristi Valenzuela   Sandy Combs  

Conquering Retailphobia

January 5, 2011  | Blog Post

By Kristi Valenzuela, Crystal Focus Does your heart start racing and your palms get sweaty each time you think about closing a product sale with your client? I call this condition “retailphobia.” Unfortunately, it’s widespread in

Keywords: Kristi Valenzuela   retailing  

Engage in Shameless Self-Promotion

September 15, 2010  | Blog Post

By Kristi Valenzuela, Crystal Focus Coaching ( If business is slow, it’s time to crank up your “brave meter.” Pass out your business cards every chance you get! A very small investment in business cards ( is

Keywords: clients   Kristi Valenzuela  

Q&A: Finding the Time to Work On, Not In, the Business

March 3, 2010  | Blog Post

As a salon owner, how do I balance working on my own clientele (I need the income) and managing/promoting the salon? What’s the smartest way to do this and find time for both? Kristi Valenzuela, Crystal Focus:

Keywords: Kristi Valenzuela  

Challenge #6: Practice What You Preach — How You Look, How You Act, How You Are Being

January 4, 2010  | Blog Post

By Kristi Valenzuela, Crystal Focus  There is a great book I would like to suggest you read. It’s called YOU, Inc.: The Art of Selling Yourself, by Harry Beckwith and Christine Clifford Beckwith. This would be

Keywords: Kristi Valenzuela  

Q&A: Create the Perception of Value

November 6, 2009  | Blog Post

I’m starting over again because the spa I worked for shut down. I’m great at what I do and it bothers me to start charging a cheaper fee on services, but it’s a whole new area

Keywords: customer service   Kristi Valenzuela   salon services   service pricing  

Challenge #4 Turn a Slow Day Into Success — Salon Tours That Sizzle

September 23, 2009  | Blog Post

By Kristi Valenzuela, Crystal Focus  While many salon owners intend to do a “tour” for new clients, most fail to follow through. This is unfortunate because salon tours can pump up the profits for all departments

Keywords: Kristi Valenzuela  

Challenge #3: Your Team Needs to Show Off Your Work

September 4, 2009  | Blog Post

By Kristi Valenzuela, Crystal Focus  Stop for a moment. Think of the receptionist sitting at the front desk right now. How do her nails look? Bitten, chipped, jagged, unpolished? How about the stylists standing behind the

Keywords: clients   Kristi Valenzuela  

Are You a Superstar or the Best-Kept Secret?

July 10, 2009  | Blog Post

By Kristi Valenzuela, Crystal Focus Challenge #2: Your Business Shouldn’t Be a Secret! A five-mile radius in any town in America is usually home to 40 to 100 salons! This depends on where you live, of

Keywords: clients   Kristi Valenzuela  

Three Steps to Start Building Your Nail Business

June 10, 2009  | Blog Post

By Kristi Valenzuela, Crystal FocusAre you a starving artist or a successful nail technician? There is a big difference between learning how to do nails and making a very good living at it. I’m Kristi Valenzuela

Keywords: Kristi Valenzuela  

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