Topic : professionalism

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It’s All About Non-Verbal Cues

March 21, 2011  | Blog Post

This is the most powerful part of the first impression series. This information comes from one of my mentors, Michael Cole, an icon in our industry. I learned about communication from Mr. Cole many years ago

Keywords: Jill Wilson   professionalism  

Put It Out, Please

March 11, 2011  | Blog Post

Jill, I have to thank you for posting on this topic. It is another of those things that we often assume is more of a common sense type of thought process that really isn’t. Odor is a

Keywords: customer service   professionalism   Sandy Combs  

Odors Offend

March 7, 2011  | Blog Post

We only have 10 seconds to make a first impression — what will we do to make it a lasting impression? We’ve already discussed how significant it is to look like we’re a part of this

Keywords: customer service   Jill Wilson   professionalism  

Craig and His List

January 18, 2011  | Blog Post

For the poor girl's sake, I am not going to include her contact info, but check out this post I found on our local Craigslist:"Hiiii(: My name is Ashley i am 17 years old && im

Keywords: nail tech issues   professionalism  

So What's the Point?

January 14, 2011  | Blog Post

Last week I was in Lowe’s. Talking to the cabinet guy, who didn't really seem to have a clue what I meant when I said I needed someone to make me a new manicuring table.While we

Keywords: professionalism  

The Invisible Nail Tech

December 22, 2010  | Blog Post

Look, all I'm sayin' is that you cannot build a business without promoting it. Yes, lots of people are shy — that's all well and fine — get your Mom to promote you then. Or your

Keywords: marketing/promotions   professionalism  

If Only There Was a Test

November 12, 2010  | Blog Post

There's a little newspaper-style publication that gets sent out to salons in California called California Stylist. Apparently they have them in other states too, and I have a series of thoughts concerning the publication itself, but

Keywords: Art of Nailz   clients   nail tech issues   professionalism  

Those Who Can't

November 5, 2010  | Blog Post

You want to know one thing that I absolutely do have a solid opinion on? Because I know I come off as opinionated, but, when you really get to talking to me, I think it's obvious

Keywords: professionalism  

Stop Faking

October 8, 2010  | Blog Post

Recently I found myself talking with another nail tech who I know has specialized in natural nail manicures for a while now. I didn't realize, however, that when she tells me that she "only does manicures"

Keywords: nail tech issues   professionalism  

Hospitality Counts

September 29, 2010  | Blog Post

Many a year ago I closed my shop, packed my belongings, and headed to the big city. But before I did, I made sure to find another tech in town to refer my clients to.  I

Keywords: clients   professionalism  

Stiffing My Stylist

September 17, 2010  | Blog Post

My current hairstylist is a former client. I did her nails all through her high school days, then she bailed home-town Visalia for the sunny shores of San Diego, where she did some college, found a

Keywords: money management   professionalism  

I'd Have Baked a Cake!

June 18, 2010  | Blog Post

You may recall the BF and I recently became homeowners. And, seeing as how we are nearing the end of the moving process, it looks like we may also survive to live "happily ever after" after

Keywords: clients   nail tech issues   professionalism  

Mood Swing

May 10, 2010  | Blog Post

My day started off fair enough. I'm writing this on Wednesday, which is my day off. Well, "off" is subjective. Generally speaking I don't take appointments on Wednesdays. I spend the day trying to catch up

Keywords: professionalism  

Simple Math

March 26, 2010  | Blog Post

I'm sure to re-address the subject of tipping several times over the life of this blog. For one thing, it's a perennial favorite subject for discussion and there are so many sides to the issue —

Keywords: professionalism  

How to Meet and Greet

March 1, 2010  | Article

Here are 10 simple but powerful tools to get off to a good start and build on a positive first impression.

Keywords: business tools   client relationships   clients   customer service   professional image  


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