Topic : recruiting/hiring/retaining staff

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Paying Our Dues

May 20, 2011  | Blog Post

I have been trying to hire more help. Lucy is only available to work during the day while her kids are in school and part days on Saturdays. So that leaves me with no help in

Keywords: clients   recruiting/hiring/retaining staff  

Hiring a Marketing Firm

March 16, 2011  | Blog Post

I have hired a marketing company, Proprietor's Market, to represent the salon and do outreach marketing for me. We are working together to build on the brand that I've already started with. Proprietor's Market is a

Keywords: clients   marketing/promotions   networking   recruiting/hiring/retaining staff  

Take Care of Your Most Valuable Resources

January 31, 2011  | Article

Tamara Jercha offers the following tips to help improve employer/employee relations, increase productivity, and decrease employee turnover.

Keywords: employee management   recruiting/hiring/retaining staff  

Lucy's State Board Exam

December 30, 2010  | Blog Post

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Keywords: recruiting/hiring/retaining staff  

Extra, Extra: Read All About It

December 20, 2010  | Blog Post

I placed an ad in the local paper for January. I also have signed on with a local magazine to do an ad. My goal is to get the word out. In the ads, I offered

Keywords: marketing/promotions   recruiting/hiring/retaining staff   retailing  

Soft Opening: Upscale Nail Bar

November 19, 2010  | Blog Post

The soft opening was this past weekend. The event started out slowly, but as the day went on the people filtered in and inquired about services. I was excited that, with very little marketing, there were

Keywords: recruiting/hiring/retaining staff  

Catering to Kids

October 28, 2010  | Blog Post

Our first two months have been very good to us. While we still have many open appointments during the day, we are steadily increasing business. Running a nail salon is a new market area for me,

Keywords: clients   recruiting/hiring/retaining staff  

Q & A: Non-compete Clause

October 25, 2010  | Blog Post

Should a guideline be written in a salon manual that an employee is not allowed to take client hair formulas if they are fired, laid off, and/or the employee leaves for personal reasons? Should the client

Keywords: Q&A   recruiting/hiring/retaining staff  

Tickled Pink's First Hire

September 28, 2010  | Blog Post

The first couple of weeks since our opening have been amazing! We still don’t have our exterior building sign, since the town won’t approve it until our common complex signage is complete. But I found out

Keywords: recruiting/hiring/retaining staff   salon services  

Q&A: Massage and Payroll

September 21, 2010  | Blog Post

I’m in the process of opening up a salon: Is it lucrative to offer massages or just keep the salon nail-focused, which is what we originally planned? Also, do you pay salary or commission?Jo Hi Jo,We stopped

Keywords: Q&A   recruiting/hiring/retaining staff   salon services  

Q&A: Consequences of Playing Hooky

September 15, 2010  | Blog Post

What are the consequences at the salon if a staff member fails to attend work?Roxy Hi Roxy,If the employee doesn’t have a valid reason and/or doesn’t make any attempt to tell us, the first time is a

Keywords: Q&A   recruiting/hiring/retaining staff  

Ditch Your Appointment Book for Good

September 1, 2010  | Article

Salon owners love online booking because it cuts down on no shows, increases revenue, and eliminates phone tag. Clients love it because it makes the salon seem more professional and it accommodates their busy lifestyles. "And don’t worry, with MindBody you decide what appointments can be booked online. You can even use overlapping and double-booking features to maximize your efficiency," says Meg McCall, director of marketing for MindBody Salon Management Software.

Keywords: business tools   customer service   recruiting/hiring/retaining staff   time saving ideas  

ISSE Recap

February 23, 2010  | Blog Post

I took my whole staff to ISSE, and I thought it was a great show. The energy level, including for nails, was really strong, which is a good sign for the industry (especially considering that it

Keywords: recruiting/hiring/retaining staff   salon services  

For the Good of the Team

January 1, 2010  | Article

Sure we love our clients and the work we do, but it’s our relationships with coworkers that can make the difference between a so-so work environment and a place we look forward to returning to day after day. NAILS asked readers: What do you do that’s special or unique at your salon to foster team spirit?

Keywords: employee management   healthy working   motivation   reader surveys   recruiting/hiring/retaining staff  

Motivating Across the Generational Divide

December 1, 2009  | Article

Recognizing what’s important to our employees and clients is more than knowing their favorite shade of polish or the names of their children; it’s about understanding that they embrace the things they do, in part, because of what the world looked like as they grew up.

Keywords: business tools   customer service   keeping your business competitive   marketing/promotions   recruiting/hiring/retaining staff  

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