Topic : recruiting/hiring/retaining staff

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Waiting for (a Higher?) Power

August 18, 2008  | Blog Post

We used a crane to hoist furniture onto the second floor. It took about two hours. Days later, we STILL don’t have power, and I don’t know when we will. The city ran out of electricity

Keywords: recruiting/hiring/retaining staff   salon decor/design  

Vandalism, Seriously?!

July 9, 2008  | Blog Post

Over the weekend the salon was vandalized. Someone(s) tried to steel the electrical panel in the back. They didn’t succeed in ripping it completely out, but they opened it up and ripped out all the copper.

Keywords: recruiting/hiring/retaining staff   salon decor/design  

Our Own Worst Enemies: Dealing with Bad Coworkers

July 1, 2008  | Article

The coffee pot is on and dry, the retail area is dusty, and your coworker is happily filing the nails of one of your favorite clients. You are not alone. Nail techs just like you are facing the same issues in salons around the globe. Don’t let that bad coworker get your panties in a bunch. It’s time to band together and take back the salon.

Keywords: Business   recruiting/hiring/retaining staff  

So Close, Yet So Far Away

June 25, 2008  | Blog Post

All I have to say is, as you get closer to your salon opening, just hold on. This is such a tough time; just when I think I’ve got everything covered, I realize I don’t. It’s

Keywords: recruiting/hiring/retaining staff   salon decor/design  

Tech Training Underway

June 3, 2008  | Blog Post

May 19 was our first company orientation; we had 10 new employees (we've hired several more since then; we currently have 18 employees — 11 nail techs, one nail tech/esthetician, three estheticians, one massage therapist, and

Keywords: recruiting/hiring/retaining staff   salon services  

Are Jeans and Sweats Up to Code?

June 1, 2008  | Article

Whether or not your salon has an official dress code, there are expectations that a certain standard be maintained. Just what that standard is may depend on the atmosphere, size, and location of your salon. We asked techs if there is ever a time when old jeans or sweats are appropriate attire for the salon.

Keywords: professional image   recruiting/hiring/retaining staff   salon uniforms  

Almost There!

May 13, 2008  | Blog Post

There's a little bit of nerves mixed with a little bit of excitement as we're almost ready to open our doors. We got a permit to close down a lane of Ventura Boulevard on May 15

Keywords: recruiting/hiring/retaining staff   salon decor/design   salon services  

Heard It Through the Grapevine: Recruiting Techs

May 1, 2008  | Article

To hear salon owners tell it, recruiting new techs is no easy feat. To help, we asked techs to tell us how they learned about their current position. More often than not, the connection was made through informal networking.

Keywords: finding a job   recruiting   recruiting/hiring/retaining staff  

Mystery Shopper Checklist:

May 1, 2008  | Article

You can’t fix it if you don’t know it’s broken. Make the most out of a mystery shopper program by gathering the most relevant information about your salon and be on your way to creating stellar customer service.

Keywords: business building   recruiting/hiring/retaining staff  

The Home Stretch

April 18, 2008  | Blog Post

We’re in the home stretch to the salon opening. The elevator and water feature on the first floor will be fully installed next week. Almost all of the tile work is completed on the second floor,

Keywords: public relations   recruiting/hiring/retaining staff   salon decor/design  

From the Front Lines…of Nail School

April 2, 2008  | Blog Post

The idea of me enrolling in nail school came up after I had returned from Iraq when Nadine (salon M.O.M.) and I were talking about timelines and what was going on with the project. She was my

Keywords: recruiting/hiring/retaining staff  

Employee, Booth Renter, or Independent Contractor?

April 1, 2008  | Article

Spin the Wheel: Playing the Classification Game — In the salon industry, workers most often operate in one of three ways: as employees, booth renters, or independent contractors. But for years many salons have incorrectly labeled their independent contractors and may have put themselves at risk of having the IRS reclassify their workers. Find out if you're doing things correctly or if you're just spinning the wheel and seeing where it lands.

Keywords: booth rental   Business   business tools   employee management   IRS  

ISSE 2008

February 5, 2008  | Blog Post

Dan, Nadine, and I attended ISSE in Long Beach, Calif., last weekend. The best part of the tradeshow for us? We were able to hand out our brand new (finally finished!) salon menus. Nadine had picked

Keywords: recruiting/hiring/retaining staff   salon services  

Spa-Ing It Up

January 25, 2008  | Blog Post

Last week, we had a major design meeting to order everything that hadn’t yet been ordered. We tweaked the idea of the dividers between the manicure tables to incorporate beautiful 6-ft. high glass partitions. We’re commissioning

Keywords: recruiting/hiring/retaining staff   salon decor/design   salon services  

Q & A: Non-Compete Agreements

January 11, 2008  | Blog Post

I’m writing my employee handbook and was wondering if I can state that when an employee has terminated his employment, he is not allowed to work 10 miles from the salon for one year. Thanks for

Keywords: Q&A   recruiting/hiring/retaining staff  

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