Topic : Sandy Combs

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Looking for a Beauty Soul Mate

March 18, 2011  | Blog Post

So this week’s post from Jill has me thinking about just how important these things are to the success of the service provider and to the salon. When any one of these things is out of

Keywords: customer service   Sandy Combs  

Put It Out, Please

March 11, 2011  | Blog Post

Jill, I have to thank you for posting on this topic. It is another of those things that we often assume is more of a common sense type of thought process that really isn’t. Odor is a

Keywords: customer service   professionalism   Sandy Combs  

Seeing Yourself Through a Client’s Eyes

March 4, 2011  | Blog Post

Jill’s post this week has me thinking about several things. The questions that her colleague Kristi Valenzuela asks remind me of a class I took a few years ago that had the attendees think about their

Keywords: Sandy Combs  

Answering the Call

February 25, 2011  | Blog Post

We here are having a lot of fun using the promotion ideas that Jill has suggested. We have done the Business of the Week and the Gift Bag Drop, so far. We are seeing new guests from

Keywords: customer service   Sandy Combs  

That’s Some Good PR

February 18, 2011  | Blog Post

“Team Colors”— I love it. That is another great idea. At our salon we often try to do mini contests and have prizes to encourage the employees to participate. I think it makes everyone a little

Keywords: clients   Sandy Combs  

The Promotions Are Starting to Pay Off

February 11, 2011  | Blog Post

So last week Jill talked about the “business of the week” promotion. At my salon we decided to do it as a team. Three of the service providers including myself are currently doing this promotion. One

Keywords: clients   Sandy Combs  

Can’t Wait to Try It

February 4, 2011  | Blog Post

Jill’s “Business of the Week” strategy is a great idea! I am very excited to try this technique. I have spent the last couple of evenings figuring out which businesses to choose for the next few weeks

Keywords: clients   Sandy Combs  

The Gift of Education

January 28, 2011  | Blog Post

I know I would rather be working with clients than folding towels all day. What nail tech wouldn’t want a book filled to bursting with happy guests who rebook, buy retail, and refer their friends. I

Keywords: Sandy Combs  

Where You Lead, I’ll Follow

January 19, 2011  | Blog Post

Jill, I know I can certainly relate to your last post. I am most definitely the person who wanted to beautify the nails of the world and thought that all that I would need to do

Keywords: Sandy Combs  

Meet the Bloggers: Introducing Jill Wilson and Sandy Combs

January 12, 2011  | Blog Post

NAILS is pleased to welcome a new team of bloggers to The Coaching Chronicles: salon coach Jill Wilson and nail tech Sandy Combs. A licensed nail technician since 1994, Jill Wilson started her career at Snips SpaSalon

Keywords: Jill Wilson   Sandy Combs  


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