Business

Reader to Reader: What do you talk about with male clients?

May 01, 1998 | Bookmark +

What do you talk about with male clients?

Answer

I find that conversations with my male clients are very similar to the ones I have with my female clients. We usually discuss the manicure procedure and at-home maintenance. We may find that we have similar interests, such as owning a business, or we may talk about their kids, or the latest movies. I always try to fish for what interests my clients have and go from there. I also have men’s magazines for them to read in the waiting area to make them feel more comfortable. – Donna Rodriques, Alley Way Nails & Tanning, Stroudsburg, Pa.

With most of my male clients, their wives, daughters, or girlfriends are my clients as well. We usually talk about their family and what has happened since their last appointment. We talk about upcoming special events and even talk sports once in awhile. I try to stay away from discussing politics because that can usually lead to trouble. – Kathleen Collado, Nails By Kathy, New Rochelle, N.Y.

It’s rather easy to talk to male clients. We either talk about sports, their job, or home life. It’s pretty much the same conversations I have with my female clients. – Jacquie Hart, Show Girl Nails and Hair, St. Louis, Mo.

When I first started doing nails, Make clients intimidated me, mostly because I didn’t know what to talk about. However, after servicing a few male clients, we found some subjects of interest: current events, local new, movies, sports, travel, work, and family lives. To my surprise, most of them are interested in my work and how to take care of their nails. Now I look forward to my male clients as much as I do my female clients. – Mary Mooney, Outer Image Studios, Scottsdale, Ariz.

I always talk abut their career. Chances are if they come in for a manicure, they are in the business world and are proud of what they do for a living. I also ask if they have any hobbies, such as motorcycling or working out. Most men have a favorite hobby and go into great detail talking about it, so there is never an awkward silence. After I get to know them better, I’ll inquire about their personal life. I ask all of my clients questions because I want to get to know them better, but I try to keep the friendship on a client-to-nail technician level. One rule: Everything that my clients tell me is confidential. – Diane LaQuet, Nirvana Hair and Nail Salon, O’Fallon, Ill.

Generally, I let them lead the conversation, which is what I do with all of my clients. They’re just people after all. – Judy Michaels, Malibeautique,  Malibu, Calif.

Bookmark +

How can I cut costs and finally make a profit?

I’ve been doing nails for almost two years and have built a decent clientele. The only problem is, I did the math and over 50% of my income is going back into nail products. I’m using top-of-the-line brands and disposable files. How can I cut costs and finally make a profit? I know our prices are too low as well, but we are trying to stay competitive. Any advice?

Bookmark +

As a mobile tech, how do I ensure I get paid?

I have a question about working as a mobile tech. When clients book group events or nail parties, how do you go about getting deposits and payments? Have you ever traveled to a client’s house and they were unable to pay? What did you do?

We respect your data and privacy.
By clicking the submit button below, you are agreeing with Bobit’s Privacy Policy and this outlined level of consent.

Bookmark +

What should I do differently with male clients?

I’m starting to get more and more male clients. I am wondering how long a manicure for a man should last and how to price it? Also do you have any recommendations on what else I can do to give them an extra masculine sense of comfort?

Bookmark +

Should I Use Punch Cards?

I recently started working at a high-end salon and I’m looking for marketing ideas. Should I do punch cards? I can’t do “refer-a-friend” because I don’t have consistent clients yet. We are already doing social media.

Bookmark +

Should I start requiring a nonrefundable deposit for special-time appointments?

I want to start requiring a nonrefundable deposit for special-time appointments. My posted hours are 9 a.m. to 8:30 p.m. by appointment only. I am ridiculously flexible with my schedule, and let people book earlier and later if they can’t get in during normal hours. Recently, I had a 7:30 a.m. no-show! She was supposed to get services totaling over $100, and I forfeited holiday plans to accommodate her. She comes every two weeks, so I can’t lose her, but this is the second time she’s no-showed. What should I do? And how would I go about informing current clients of the new policy on off-hour deposits?

Load More
a Bobit media brand

Create your free Bobit Connect account to bookmark content.

The secure and easy all-access connection to your content.
Bookmarked content can then be accessed anytime on all of your logged in devices!

Create Account