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The Problem With Perfectionism
The Problem With Perfectionism

April 24, 2018
Creating a perfect experience for your clients is an admirable goal, but it could be a liability if taken to an extreme. Is perfectionism preventing you...

Why I Choose a Salon
Why I Choose a Salon

August 15, 2013
We asked clients what little details make a big difference in determining which salon they pick over another. Their answers may surprise you!

25 Business-Building Tips for Booth Renters
25 Business-Building Tips for Booth Renters

November 17, 2010
Being your own boss is a rewarding choice, but it takes commitment and perseverance. Seasoned techs offer tips to help you succeed.

Is It Time for a Change? It's the Best Way to Stay Motivated
Is It Time for a Change? It's the Best Way to Stay Motivated

May 1, 2010
Veteran nail techs have seen significant changes in the nail industry, and they may fear the best years are over. However, growth is still possible when...

Mistakes, Mishaps, and Malpractice
Mistakes, Mishaps, and Malpractice

July 1, 2009
With the combination of cuticle nippers, chemicals, and customers, there is always the risk of an accident — and a lawsuit. The best defense is to...

The ABCs and 123s of Customer Service

May 1, 2009
Sometimes we feel so much pressure to be more and do more for clients we overlook the elementary principles of customer service. But instead of fretting...

Beyond Polish [Selling Boutique Items Successfully]
Beyond Polish [Selling Boutique Items Successfully]

October 1, 2008
We know that selling retail can increase our bottom line, but for so many of us, selling retail — particularly non-nail items — is a...

Caring for the Elderly
Caring for the Elderly

June 1, 2008
Clients ages 8 to 80 enjoy salon services, but how techs handle an 8-year-old client will be different from how they handle her senior counterpart. Techs...

Just Say "WOW"
Just Say

March 1, 2008
A good manicure or pedicure should make clients feel special and pampered. Some services push the boundaries in terms of techniques, ingredients, and...

Does Your Salon Need New Man-Scaping?

April 1, 2007
The beauty industry has catered to the needs of women for years, but it’s a wise business move to update the salon to reflect the current...


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