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Show Your Clients Some Love: Customer Service at Its Best
Show Your Clients Some Love: Customer Service at Its Best

May 20, 2019
“If a guest mentions something that would make her happy, we will go out of our way to do it

Crowdsourcing: How do you deal with negative comments on your social media?
Crowdsourcing: How do you deal with negative comments on your social media?

March 25, 2019
towards you and your business. If you have been in the industry a long time, I think it’s something you

The #Saddest3words in the Nail Biz

June 26, 2017
? Here are few of the saddest sentences we got in response: "I've self-removed" "Something

The Nail Hub Podcast Transcription: Are You a Smooth Checkout Operator?
The Nail Hub Podcast Transcription: Are You a Smooth Checkout Operator?

May 4, 2018
there ready to pay for something, and then having to kind of like think about it a second time, a third time

On My Mind: Become a Color Expert

September 1, 2009
for a salesgirl when I needed to get into the locked dressing room?), but unless I ask for something specific, I

Going Toe-to-Toe
Going Toe-to-Toe

January 5, 2016
Erin Montgomery, The Ten Spot’s community manager. “We offer the service as a little something extra

Las Vegas Salon Caters to Plus-Size Clients
Las Vegas Salon Caters to Plus-Size Clients

July 27, 2017
you can’t stand for that long,” she adds. “I’ve suffered a lot for just wanting to do something I love

6 Habits That Will Get Clients to Rebook Every Time
6 Habits That Will Get Clients to Rebook Every Time

October 25, 2016
something to look forward to and be excited about keeps the relationship interesting. This is a conversation

Crowdsourcing: What was your biggest nail service disaster?
Crowdsourcing: What was your biggest nail service disaster?

March 1, 2015
sand. I put in blue food coloring and tried it on my hand to make sure it didn’t discolor my skin

Crowdsourcing: What Are Your Rituals?
Crowdsourcing: What Are Your Rituals?

December 16, 2016
I have to make it pleasing to the eye or something! It may just relax me. I also set up all my

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Market Research

Market Research How big is the U.S. nail business? $7.3 billion. What's the average service price for a manicure? Dig into our decades' deep research archives.

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