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Something to Talk About

Something to Talk About: Cuticle Oil

Cuticle oil softens skin, repairs cuticles, and extends the life of a manicure. Educate clients on how and when to use it and they’ll see instant improvement — and you may see an increase in retail sales.

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Something to Talk About: Spoon Nails

Indented in the center and flared on the sides, spoon nails can be the result of trauma to the nail or something more serious, such as a systemic health problem. Is the solution enhancement services…or a trip to the doctor?

Something to Talk About: Soft, Peeling Nails

Clients can become frustrated when their nails fail to grow. For those with soft, peeling nails, suggest enhancement services or at-home care options that keep their nails beautiful.

Something to Talk About: Cracked Heels

Along with being unattractive, cracked heels can be a source of pain and embarrassment. Educate clients on at-home maintenance that can heal and repair the skin.

Something to Talk About: Refusing Service

Sometimes being a professional means making the difficult choice to refuse to perform a service on a client. Knowing when to make that call is the sign of an educated and courageous tech.

Something to Talk About: Bunions

Those painful, persistent pests! While you can’t remove the problem, you can offer some tips to help your clients find the best solution to relieve their aching feet.

Something to Talk About: Pregnancy

Your client is pregnant! She’s going to need a little TLC for the next nine months. Let her know you’ve got it covered.

Something to Talk About: Salon Sanitation

It’s likely your clients will hear horror stories of the risks associated with getting manicures and pedicures. Be ready with a response that assures them you’ve taken the necessary steps to protect them.

Something to Talk About: White Spots

Your client wants to know what the white spots are on her nails, and you know they may have been caused by something you did. How do you respond?

Something to Talk About: Water-Logged Nails

What happens when a client wants beautiful nails, but she’s always in the water or digging in the dirt? Is there any way for her to have it all or must she choose between activity and beauty?