recruiting/hiring/retaining staff

Hiring with No Management Experience

I had my very first interviews with some really great manicurists. The crazy part about all this is I have never been in management before in my life, so this was a completely new experience for

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My Groupon Client Retention Rate is 20%

I wondered what I would blog about after the whole renovation, opening few weeks, and settling in. I thought it would get pretty mundane after that, but, no, life after moving is a whole other story.

24 Ways to Get Your Coworkers to Hate You

From stealing to backstabbing, there are certain things you should never do if you want your coworkers to respect you. Most of these should be common sense, but read on to make sure you are not the problem at your salon.

Six Skills of a Leader

In her book The 12 Secrets of Highly Successful Women, author and business coach Gail McMeekin discusses how being an effective leader can help employees stay motivated and maximize efficiency.

Balancing Motherhood and Work

Summer has officially started for us here in Virginia. Schools are out and, as many others, I made the list for "worst end-of-the-year moms" :)Between tardies, gluing junk to homework, and reading baby books to save

Not Good at Saying No

Where to start...where to start...well, let's start with: Why start over? When I graduated from nail school I was immediately hired at a busy full-service salon, and I started working hard to build a clientele. I

Terminating a Nail Technician Is Never Easy

Discharging an associate, particularly one who has been with you for some time, will always be stressful for both you and her. Be certain to go about it methodically and with forethought.

4 Tips for Opening a Nail Salon

Reflecting back over the last year, it amazes us how much we have accomplished with a tiny budget. Not once have we regretted opening Polish Salon, and the future is starting to look good because we

Multi-Tasking: Anniversary Events, New Tech, and School Opens Soon

March is halfway over, but I’m totally not ready for Spring! Speaking of Spring, we are celebrating our anniversary for a whole week, March 18-23, with specials, new products, and menu changes. I was a little

I'm Trying to Open a Nail School

Hello nails addicts, I can’t believe how quickly time flies. I missed a whole month of blogging. In case you were wondering what I’ve been doing, I’m working on a new nail training school that is