Sandy Combs

Getting Holiday Gifting Just Right

Jill, I too have made holiday gift bags. I used the treat bags most of the time. Once I found really cute little organza bags at the previous year’s post-Christmas craft store sales and got them

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Holiday Cards: Don’t Get Caught Unprepared

When I first started out, I would only make out holiday cards for the clients I would see in a given week. I didn’t realize that I would sometimes feel woefully unprepared to reciprocate. I would

Cards and Treats Ring In the Season

Holiday cards are a great way to brighten your clients’ holiday season. Many of my guests only get a few cards each year and they have said that they miss receiving them. I have a client

Implementing Holiday Planning

Jill, yes, it has been a great series on pre-booking. I know I have taken a lot of new ideas from it to implement over the next few months. I am really excited to see what

Pre-Booking Contest Progress Report

Jill, those are all great ideas to help raise our pre-book percentage. I can’t wait to try some of the other ones out later in the year. We are going with the product-filled gift basket drawing

Offering the Right Incentive

In the past I’ve run specials to try to entice clients to book their next appointment. I remember during my first year in business I would tell my clients that if they booked their next two

Head Off the January Blues

Photo: Nail competitor Elyse Perry took second in the Veteran Simply Salon category at the NW Nailtech Networking Retreat. I agree Jill, it is very important to make sure you are pre-booking during the holidays. For me,

Scripting the Pre-Book

I can really relate to the deflated feeling Jill talks about in her post when a client shoots down your pre-book offering. Early on in my career, as I mentioned before, this feeling happened to me a

Pre-Booking: Hitting the Numbers

I can speak to my experiences with using the tactics Jill recommends to improve my pre-book percentage. I have been doing really well for a long time at asking every client to book her next appointment

Math, Not Magic

When I graduated from cosmetology school I had no idea how to project my earnings. As I said before, I just waited for my client to call or to walk in. As a result many of

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