By Bryan Durocher, Durocher Enterprises I just opened my mail last night and was pleasantly surprised to see my Marriott’s Gold Elite card enclosed in the envelope. In 2009 I had not stayed the required 50
By Bryan Durocher, Durocher Enterprises Salon and spa clients have hundreds of choices for beauty services, so the goal is to provide them with the best complete salon and spa experience they have ever had. That
By Bryan Durocher, Durocher Enterprises We all know the location of a salon is absolutely essential to the success of the business. The same theory applies when selecting where a product is going to be placed
By Bryan Durocher, Durocher Enterprises One of the biggest challenges during the holiday season is combating the stress our clients put themselves under. The salon is a safe haven from the pressures of the world and
By Bryan Durocher, Durocher Enterprises We just finished the barbecues of Labor Day and it is hard to think about the winter holidays. However it is that time of the year already. We have to prepare
By Bryan Durocher, Durocher Enterprises Q: How do you feel about giving discounts off services? A: I am not a big discounter. I believe it attracts a couponing type of client who is just moving around looking
By Bryan Durocher, Durocher Enterprises A great business starts with a great team. Hire the right people and they will make you money and save you headaches. Keep in mind that as an owner, you are
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