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No Gossip Policy Starts With Definition

Inspired by an idea in Dave Ramsey's book Entreleadership, Heather Mogel instituted a no-gossip policy in her salon.

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How to Build Salon Culture

Young Nails' Habib Salo and business expert Maribel Lara discuss how to build a salon culture that will keep nail techs in your salon.

Salon Owner Workshop: Keeping Profits in your Pockets

Nail tech and consultant Amy Masters aims to repair your salon finances with her live, interactive, online workshop: Keeping Profits in your Pockets.

Show Your Clients Some Love: Customer Service at Its Best

“If a guest mentions something that would make her happy, we will go out of our way to do it,” says Fiona Tolunay, co-owner of Houston’s Vanity Salon.

Hit the Bleach: Clients Opt for Salon Teeth-Whitening

Teeth-whitening services have left salon owner Hannah Sass smiling.

Salon Pricing Structure

Habib Salo and Tracey Reierson of Young Nails discuss how to create a pricing structure for your services.

The Perils of Incorrect Pricing — and What to Do About It (Part 2)

Guest blogger Claudia Cordova Papa continues her story about how competing with discount salons on price nearly resulted in the loss of her salon — and how she changed her ways.

The Perils of Incorrect Pricing — and What to Do About It (Part 1)

Guest blogger Claudia Cordova Papa shares her story about how competing with discount salons on price nearly resulted in the loss of her salon.

What to Do When Disaster Strikes at the Salon

Kattia Solano offers advice to other salon owners who may be faced with a crisis at work — whether a flood, natural disaster, blackout, walkout, health scare, or other unexpected challenge.

Will Recent Rulings Force the End of Booth Rental?

A recent ruling by the California State Supreme Court may spell the end of booth rental salons in the state. We asked some business-savvy salon owners to weigh in on the ruling and discuss its implications for the future of booth renting.