client communication - Tagged Posts

Are UV Nail Lamps Safe? How to Explain to Concerned Clients

Are your clients concerned about UV exposure from nail lamps? Here are some ways to ease their worries.

Representation in Beauty: How this Stylist is Breaking Down Cultural Barriers

Being unable to find bilingual stylists can be discouraging to the millions of primarily Spanish-speaking clients in the US. Here's how Daniel Montes makes them feel welcome in his salon.

Common Guest Challenges and How to Resolve Them

How do you handle sore subjects with clients? See how Jesse Linares keeps client relationships top of mind when dealing with topics like price increases and lateness.

Switch to Better Booking

If you're an independent salon owner and looking to improve your business, Booksy may be your solution. Booksy takes care of appointment bookings, client payments, reminders and even consent forms.

Three Things to Never Share with Clients

It’s easy to forget that the real reason a client is in your chair is to get their hair, nails, or skin done. There are three items I would never share with someone I see every six weeks for a paid service—no matter how cool they are.

Help Your Clients With DIY Nail Tips

Nail professionals can use social media to supply clients with DIY info to hold them over until the salon re-opens.

Coronavirus Communications With Your Clientele

These talking points from Sola Salon Studios have been prepared for their thousands of suite stylists to easily relay information to their clients. During these unprecedented times, many will be helpful for anyone struggling to find the right words or phrasing or next step forward.

Celina Ryden Says Stop Nail Shaming

People are getting more and more creative when it comes to shamin people’s nail work and it has starting to damage the industry in the way that people lose their passion or get too afraid to post their work on social media at all.