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Crowdsourcing: How do you introduce clients to new product lines?

This month we asked nail techs: How do you introduce clients to  new product lines?

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Let Clients Know They’re Appreciated

Regardless of how busy you are, one thing that should not be overlooked is client appreciation.

Calming the Chaos: Being Mindful of Your Clients

Our perspective changes when we pause and take time to engage ourselves in someone else’s perspective.

Calming the Chaos: Being Mindful of Gossip

Being mindful about gossip is not about stopping it as much as it is about not being an active participant and allowing that gossip to live within us.

When Clients Exceed the Weight Limit on Your Pedicure Throne

Why not put in parenthesis in the pedicure descriptions on your website what the chair weight limit is?

Salon Uses Web Chat to Capture New Clients

Salon Rootz created an online chat option that can be used by site visitors to ask questions or book an appointment in real time.

9 Client Bad Habits and How to Handle Them

Sometimes clients are just plain clueless about how their bad habits can make your job more difficult. By educating them, you can turn an awkward moment into a teachable moment.

Crowdsourcing: How Do You Get Indecisive Clients To Make A Decision On Nail Color/Design?

This month we asked nail techs: How do you get indecisive clients to make a decision on nail color/design?

12 Ways to Show Clients Some Love

Keeping your clients coming back takes more than just providing expert services. These customer service ideas will help you show clients how much you love and value them.

How Do You Work When You’ve Lost Your Voice?

Here is a story from Iowa nail professional Melissa Finch, who managed to work in the salon without a voice!