Being unable to find bilingual stylists can be discouraging to the millions of primarily Spanish-speaking clients in the US. Here's how Daniel Montes makes them feel welcome in his salon.
How do you handle sore subjects with clients? See how Jesse Linares keeps client relationships top of mind when dealing with topics like price increases and lateness.
If you're an independent salon owner and looking to improve your business, Booksy may be your solution. Booksy takes care of appointment bookings, client payments, reminders and even consent forms.
It’s easy to forget that the real reason a client is in your chair is to get their hair, nails, or skin done. There are three items I would never share with someone I see every six weeks for a paid service—no matter how cool they are.
Nail professionals can use social media to supply clients with DIY info to hold them over until the salon re-opens.
These talking points from Sola Salon Studios have been prepared for their thousands of suite stylists to easily relay information to their clients. During these unprecedented times, many will be helpful for anyone struggling to find the right words or phrasing or next step forward.
People are getting more and more creative when it comes to shamin people’s nail work and it has starting to damage the industry in the way that people lose their passion or get too afraid to post their work on social media at all.
This month we asked nail techs: How do you introduce clients to new product lines?
Regardless of how busy you are, one thing that should not be overlooked is client appreciation.
Our perspective changes when we pause and take time to engage ourselves in someone else’s perspective.
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