This month we asked nail techs: How do you get indecisive clients to make a decision on nail color/design?
Keeping your clients coming back takes more than just providing expert services. These customer service ideas will help you show clients how much you love and value them.
Here is a story from Iowa nail professional Melissa Finch, who managed to work in the salon without a voice!
Blogger Holly Schippers recently offered up a series of 12 social media images designed to educate the public about nail health, salon safety, and common misconceptions about nails. Feel free to share them with the hashtag #IAMLICENSED.
In an industry where customer service is king, nail techs don’t always have the luxury of speaking their minds. But that doesn’t stop us from imagining the response we’d like to give!
At the end of the day, consumer education is going to make or break us all.
Using emojis in your email subject lines seems like a simple thing — and it is, as long as you use them wisely.
To check whether your salon website is usable and attracts clients on mobile devices, Salon Guru's Phil Evans has some advice.
I love this funny video from NTNA Season 4 finalist Tracey Lee about clients who attempt to negotiate prices.
Building your book requires hard work, consistency — and asking the right questions to get clients to prebook. Don’t worry, you can still talk about the weather, or what you’re watching on Netflix, but you’ll want to squeeze a few of these questions into the conversation from here on out.
