Close

owner issues

The Perils of Incorrect Pricing — and What to Do About It (Part 1)

Guest blogger Claudia Cordova Papa shares her story about how competing with discount salons on price nearly resulted in the loss of her salon.

Read more

Learn From Someone Who’s Been There

In his new book, “Tales of an American Entrepreneur: Journey of a Small Business Owner,” beauty industry veteran Michael Randazzo shares business tools and counsels patience and perseverance to help other salon owners achieve the level of success he has seen.

On My Mind: The Upside of Turnover

Editor Hannah Lee urges you to see the silver lining in employee turnover.

On My Mind: The Art of Appreciation

Editor Hannah Lee discusses the importance of both positive and negative feedback.

Rethink Your Wardrobe This Fall

It’s “back to school” season for so many of you. I know that a lot of states have already started classes at universities and local schools. Here in Minnesota, our kids don’t return to public schools

Techs Win Federal Lawsuit Over Wage Disputes

The Chinese Staff and Workers Association and the organization Justice Will Be Served announced a jury award in April 2012 in a successful lawsuit in which six Chinese nail salon workers sued a chain of high-end nail salons for failing to pay a minimum wage and overtime compensation

The Right Person for the Job

One of the most important decisions you make as a salon owner is the staff you hire. Do you have a system in place to make sure you’re hiring the right person?

Little Tweaks Lead to Big Changes

I used to booth rent at the salon. However, the salon owner realized that type of business model wasn’t working very well and went to aSummit Salon seminar. She learned a ton of information there about

Frontline Service Super Stars

By Bryan Durocher, Durocher Enterprises  Salon and spa clients have hundreds of choices for beauty services, so the goal is to provide them with the best complete salon and spa experience they have ever had. That

Ask Bryan: Q&A With a Success Coach

By Bryan Durocher, Durocher Enterprises  Q: How do you feel about giving discounts off services? A: I am not a big discounter. I believe it attracts a couponing type of client who is just moving around looking