Young Nails Biz Talk: Are Walk-In Salons Destroying Your Business?

Young Nails' Habib Salo and Tracey Reierson discuss walk-in salons and how to deal with competition.
Young Nails' Habib Salo and Tracey Reierson discuss walk-in salons and how to deal with competition.
Do you give walk-ins the red light, yellow light, or green-light-go? Consider which of these salon policies will help you increase client traffic.
The lunch hour presents a unique time slot for you to draw in new customers who can try your salon “with no strings attached.” It’s also a time for regulars to pop in for a quick treat between their regularly scheduled appointments. Here are some great service ideas that’ll tempt clients.
Offering a warm greeting and a short wait are just some of the ways you can keep bringing walk-in clients back to your salon.
Making yourself available for walk-in clients is just one more way to stay competitive. To find out just how walk-in friendly our own neighborhood salons were, NAILS dropped in on a few without an appointment.
This month's reader to reader offers suggestions including taking turns on walk-ins.
Walk-in clients are like one-night stands,” says one exasperated nail technician. “They’re flighty salon-hoppers who are hard to please.”
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