August 1, 2008
| Article
Manicuring — It’s the most basic of all services, but there is always something new you can learn. We asked techs to tell us their favorite little tips for this simple service.
Keywords: cnd customer service manicures
July 1, 2008
| Article
Salon owners from some of the coldest parts of the U.S. and Canada offer their advice on how to coax those feet back out to enjoy satisfying winter pedicures.
Keywords: cold weather promotions customer service marketing/promotions seasonal services Signature Services
March 1, 2008
| Article
A good manicure or pedicure should make clients feel special and pampered. Some services push the boundaries in terms of techniques, ingredients, and price to make them exceptional. Take a look at these services that go above and beyond.
Keywords: add-on services customer service day spa deluxe manicures deluxe pedicures
December 1, 2005
| Article
It doesn’t take a lot of effort to make your plus-size clients feel at home. All that’s required is a little awareness and sensitivity — and perhaps some minor modifications to your manicure and pedicure set-ups.
Keywords: customer service pedicures special needs clients
November 1, 2005
| Article
Too often nail professionals get caught up doing the same thing day in and day out and lose sight of the incredible possibilities that exist to expand their services, businesses, and even their own professional growth, says Star Nail's Tony Cuccio.
Keywords: Cuccio Naturale customer service keeping your business competitive Signature Services stress
August 1, 2005
| Article
Ever thought your salon would be the first stop of a bachelorette party, or that your services would be a hot commodity for an office party? Group appointments that have traditionally been reserved for bridal parties have exploded into a must-have indulgence for a myriad of celebrations.
Keywords: customer service spa parties
July 1, 2005
| Article
If your pedicures are blissful for the client, but a bit of a logistical headache for you, you need to retool. Here are some common problems and creative solutions to your pedi-room quandaries.
Keywords: customer service ergonomics pedicures
June 1, 1997
| Article
Clients have their reasons for wanting to go au naturel—with their nails, that is. You can keep your former acrylic clients loyal to you with a good removal and post-removal care.
Keywords: acrylics customer service nail biting natural nail care removing acrylics
June 1, 1996
| Article
JoAnn Har, a nail technician in Hod Hasharon, Israel, gives her clients a little something extra, and it doesn’t cost her a cent.
Keywords: add-on services customer service
