A client brought in a design by Winnie Huang she saw online.
An interesting challenge we all face is when clients bring in photos from Pinterest and ask us to replicate them. They expect that the design will fit into their appointment time in addition to not adding much cost to the service. One way to address that challenge is to pad the appointment time of those clients who do this often. That extra time for the design will help take some of the pressure off. Next you can lay out pricing for creating the design on an accent nail or a full set.
My design didn’t look exactly like Winnie’s, but the client was happy.
To take this situation to the next level, I had a client bring in a photo of a design by Winnie Huang (Yes, THE Winnie of #NTNA greatness!) along with a link to a tutorial video. I watched the tutorial video while her gel-polish was wrapped up for removal and got out of it what I could in the moment. They didn’t turn out exactly like the ones Winnie did, however the client was happy with them and I learned a new technique in the process!
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Look for #winnieisawesome to follow Winnie on social media. She’s amazing!
The trick to these situations is to relax. Do your best and enjoy the challenge. You always have the option to offer to use the design as inspiration and create a unique new look based on the photo they bring in. This is just as intimidating for me to do as it is for you! You don’t know how far you can push yourself though, if you don’t try.
Here I am sharing a very comprehensive and well-rounded almost back to work package of information for you from Virox (Rejuvenate) that is the complete set of materials to help you feel confident that everything is in place and ready to go, even if you are already back at work!
If your salon has re-opened, you may have found some challenges with wearing a face shield while working. If not, here are some tips that could help save you some headaches when you do get back.
This video is a really awesome resource for figuring out a reasonable hourly rate for yourself in addition to seeing the average your area can bear in service prices in some ways.
Have you ever heard of the stages of grief? With everything going on, we are grieving our “normal”. That means you should give yourself permission to feel the way you feel.
Has all this PPE business got you down? Does it feel like it cramps your style? One way to help it cheer you up which will in turn cheer up your clients is to add some sparkle.
For those of you that like a little data with your info, here is some really interesting information from salon owner Michele Baker in Georgia. Being one of the first states to open left the salon owners to scramble to learn a lot of things on their own and many have been generous in sharing things they have figured out to help make operating in the COVID-19 world more systematic and understandable.
It has been quite a while since I made a video for the e-file chronicles so an update to that seemed in order. The latest installment is removing gel-polish from an enhancement.