Nails
MenuMENU
SearchSEARCH

Business

How Do You Thank Your Competition Model?

June 1, 1996

Although I have worked with various models throughout my career, there is one in particular, Norma Clements, who I use the majority of the time. To show her my appreciation, I give her 50% off on all nail services in the salon. Whenever we attend a competition, I take care of all her expenses such as airfare, hotel, and meals. If I am fortunate enough to win the competition, I’ll compensate her monetarily as well. Norma is always supportive, enthusiastic, patient, loyal, and kind!

Victoria Sozio

The Upper Cut (Washington Township. N.J.)

I cover all her travel expenses and match her salary for missed work days. I give her free manicures for about a month before the competition. If she has artificial nails, I take off her nails about two weeks before, then give her free manicures. Since I’m a manufacturer’s educator, I also give her free products at the show. Her reward after the competition? A great new set of nails!

Tom Bächik

The Look (Bakersfield, Calif.)

I have used the same two models for about two years. One is a single mother, so I pay half of her airfare, and pay for the hotel room for both of them. Throughout the year, I give them both free nail services — they’re like my walking billboards.

Brenda Bollard

Bren’s Nails (Conroe, Texas)

I usually try to pick models who are nail professionals or students. In return for modeling, I train them to do great salon nails, how to talk to clients, booking techniques, and more. I also pay for their plane tickets, hotel room, and show entry.

Carla Collier

Making Waves at Electric Beach (Tehachapi, Calif.)

I give my models a nice Christmas gift such as a designer perfume gift pack or a piece of crystal.

Patty Heintz

Classic Images (Overland Park, Kan.)

Beforehand, she’ll get free nails because of all the practicing I do. After the competition, I’ll give her several free nail services, treat her to dinner, and buy her a gift.

Judy Jensen

The Electric Chair (Las Vegas. Nev.)

If the competition is local, I’ll pay her for the day. If it’s out of town, I’ll cover her expenses.

Sheryl Macauley

The Nail Resort (Bakersfield, Calif.)


More FAQ

How can I cut costs and finally make a profit?

I’ve been doing nails for almost two years and have built a decent clientele. The only problem is, I did the math and over 50% of my income is going back into nail products. I’m using top-of-the-line brands and disposable files. How can I cut costs and finally make a profit? I know our prices are too low as well, but we are trying to stay competitive. Any advice?... read more

How should I deal with a customer who cancels four hours before her appointment?

How should I deal with a customer who cancels four hours before her appointment? I have a client who has done this to me on several occasions. Should I require payment up front from now on? Or a deposit? Or get her to book on the day? Or fire her?... read more

As a mobile tech, how do I ensure I get paid?

I have a question about working as a mobile tech. When clients book group events or nail parties, how do you go about getting deposits and payments? Have you ever traveled to a client’s house and they were unable to pay? What did you do?... read more

How can I get my more conservative clients and businesswomen clients to try nail art?

How can I get my more conservative clients and businesswomen clients to try nail art?... read more

How do you handle a client who constantly tries to correct you or tell you what to do?

How do you handle a client who constantly tries to correct you or tell you what to do? Things like: “Don’t I need a base coat?” “Did you put two coats on?” or “You need to go over that again!” I’ve done nails for a long time and I know what I’m doing.... read more

How Do I Guide an Uncomfortable Conversation Into a New Direction?

How do you turn a conversation with a client in a new direction when it’s going into uncomfortable or negative territory?... read more

What should I do differently with male clients?

I’m starting to get more and more male clients. I am wondering how long a manicure for a man should last and how to price it? Also do you have any recommendations on what else I can do to give them an extra masculine sense of comfort?... read more

Q&A with Patti Biro of Patti Biro and Associates

Q: Im a solo nail tech. What’s the best way to dip my toe into selling retail without a huge cash outlay to start with? And what should I sell? ... read more

Should I Use Punch Cards?

I recently started working at a high-end salon and I’m looking for marketing ideas. Should I do punch cards? I can’t do “refer-a-friend” because I don’t have consistent clients yet. We are already doing social media.... read more

Should I start requiring a nonrefundable deposit for special-time appointments?

I want to start requiring a nonrefundable deposit for special-time appointments. My posted hours are 9 a.m. to 8:30 p.m. by appointment only. I am ridiculously flexible with my schedule, and let people book earlier and later if they can’t get in during normal hours. Recently, I had a 7:30 a.m. no-show! She was supposed to get services totaling over $100, and I forfeited holiday plans to accommodate her. She comes every two weeks, so I can’t lose her, but this is the second time she’s no-showed. What should I do? And how would I go about informing current clients of the new policy on off-hour deposits? ... read more

What are reasonable terms for a non-compete contract?

Q: I live in a small town with two other nails-only salons that are not reputable and a lot of full-service salons that don’t do much with nails. I’ve been working for over six months now and just got asked to sign a non-compete contract. I’m curious about the terms of a normal non-compete agreement. The one they are asking me to sign is for three years with a 50 mile radius, which seems excessive.... read more

What do you charge a client with super long nails?

What do you charge a client with super long nails? I have a client who gets acrylics with gel-polish on top. Her nails are triple the length of the average client. I feel like I’m using almost a full bottle of gel-polish and at least double of all the other product. And she never tips. How would you charge? And if I charge her more, how do I tell her?... read more