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Is it Better to Buy?

September 14, 2013

"After a business has survived three to six years and is stable, commercial property ownership is a natural next step with benefits that new entrepreneurs often overlook. Ownership is a path to more stability and longterm wealth, and the government program administered by the Small Business Administration — SBA 504 — offers long-term financing at below-market fixed rates. 

— Chris Hurn, author of The Entrepreneur’s Secret to Creating Wealth: How the Smartest Business Owners Build Their Fortunes (www.TheEntrepreneursSecretBook.com).

More FAQ

What’s the best way to recruit techs for a new salon?

I’m opening a new nail salon and am having a hard time finding nail techs besides myself. How did you find yours? I’ve tried Craigslist, cosmetology schools, and beauty supply stores. Any suggestions? — Jen McClain, owner, Completely Polished (www.completelypolished.com), Cranberry Township, Pa.... read more

What low-cost extras do you provide that clients perceive as having a high value?

A complimentary glass of wine, an extra-long foot massage … these are the small gestures that keep clients coming back — and sending their friends to your salon. We asked techs: What low-cost extras do you provide that clients perceive as having a high value?... read more

Should the salon owner do nails herself?

Should the salon owner do nails herself ?... read more

Services For Teenagers

I’ve gotten requests from a few moms to add services for teenagers to our menu. I don’t mean the “little princess” 12 and-under service, but the 14 to 18 set. Their input has been that they will get their nails done more often, but can’t justify the full, luxury spa experience. I’ve been thinking about doing a “teen night” each week with really basic mani/pedi options (no massage, no callus care, etc. — just shaping, light cuticle work, polish and lotion application) that focus on trendy colors and options for spirit manis in school colors, etc. What do you think is the best way to address this demographic?... read more

How do you react to negative feedback?

Reader to Reader: How do you react to negative feedback about your business on social sites like Yelp and Facebook? Do you respond publicly or privately?... read more

Starting a Salon

I’m just about to graduate from esthetics school in Canada. I would like to open a small salon that focuses mainly on pedicures. I’m at a loss as to where to start, beginning with what products to use. I would like to offer at least two different product lines. I would like my pedicures to make a difference (detox, make feet feel relaxed and smooth and happy). Any suggestions?... read more

Will gel-polish cause traditional polish to become obsolete?

Will gel-polish cause traditional polish to become obsolete?... read more

Do Nail Techs Really Need Resumes?

Do Nail Techs Really Need Resumes?... read more

What’s the most unusual place you did nails?

From funeral homes to a Swedish castle to the great outdoors — those are just some of the places you’ve done nails for your clients. We asked readers to tell us the most unusual place they did nails.... read more

I’m an employee on commission and I’m paying for product. Is this fair?

I’m an employee working on commission. My salon has us pay for the product that we use. If, say, we charge $25 for a fill, they deduct $3. Then we get 50% commission on $22 instead of $25. So pretty much we only get 40% in total since 10% is taken off the top to begin with. On a busy day my product costs can be more than $25, so basically I am not getting paid for an hour I worked and one service I did. Is this a common practice and do you think it’s fair?... read more

Do I have to have a website in addition to my Facebook page?

I’ve got a Facebook page that I’m pretty active on, but I don’t have a website for my nail business. Do I really need a website?... read more

As an independent contractor, do I have to stay in the salon for five to six hours when there are no walk-ins or appointments?

As an independent contractor getting a 1099, do I have to stay in the salon for five to six hours when there are no walk-ins or appointments and I’m not getting a salary? I work on a 50/50 commission split.... read more