Nails
MenuMENU
SearchSEARCH

Business

Reader to Reader: Do you charge family members for nail services?

April 17, 2010

I have two sisters and a niece whose nails I do. My brother-in-law owns a frame store, so my sister barters with me. My other sister brings presents for my two children and my niece helps me with babysitting. Any other family member needs to pay. - Kathleen Collado, The Finishing Touch, New Rochelle, N.Y.

I give gift certificates to family members for Christmas or birthdays. This way, they are aware of the limits and that the services are worth something. It is also a great marketing tool because they talk about the treatments to their friends. I’m fortunate that my family doesn’t take advantage of this. Last year for Christmas, I gave everyone a certificate for unlimited manicures and pedicures for the year 2001. - Pauline Fleming, Aesthetics by Pauline, Niagra-on-the-Lake, Ontario

Yes! My family is very understanding where my business is concerned. I have a commission salon and the salon’s income comes from services rendered as well as my own. If I provide a service, it must be paid for. I believe family members should show respect for one another for the growth of a business.- Chaun Peterson, Millennium Nail Salon & Spa, Idabel, Okla.

I give any relative a discount, which is 15%-20% off the regular service price. The exception to this is my mom, who I do not charge at all. With both of us having crazy schedules, it gives us some quality one-on-one time and me a chance to pamper her. - Nancy Horanzy, Beauty Works of Suffield, Suffield, Conn.

No, I don’t charge family members, but they usually bring me a coffee or smoothie as payment.- Kathy Wheeler, Northwest Salon, Las Vegas

I usually do not charge my immediate family members, but they are aware of the cost and give me a portion of the price. I feel like I owe it to my family to let them reap the benefits of my expertise and in turn they send many clients my way. - Ange Fleming, Hokes Bluff Hair Center, Hokes Bluff, Ala.




















More FAQ

As an independent contractor, do I have to stay in the salon for five to six hours when there are no walk-ins or appointments?

As an independent contractor getting a 1099, do I have to stay in the salon for five to six hours when there are no walk-ins or appointments and I’m not getting a salary? I work on a 50/50 commission split.... read more

C’mon Get Happy: Do you have any tips or techniques you use to turn around a client’s mood?

The sun may be shining outside, but sometimes a client’s mood is decidedly gloomy — and it has nothing to do with you or your services. We asked readers: Do you have any tips or techniques you use to turn around a client’s mood if she is really negative or in a bad mood?... read more

How do you track your sales and other records throughout the year?

Nail techs are a fastidious bunch — at least when it comes to nail care. But does this extend to your record-keeping duties? And how much do you let the latest technologies lend you a hand? We asked readers to share how they track their sales and other records throughout the year.... read more

Should I lower my prices to meet other people’s standards or am I right to charge more because I give better service?

I am a booth renter in a small town. There are several other salons here that do nails. I am fresh out of school and am being told that I don’t have enough experience or good enough equipment to charge $30 for a pedicure. There is a new nail salon here that charges $20, but I’ve been told it is unsanitary and doesn’t do anything but basic nail care and polish. I give a 10-minute massage and a sugar scrub as well as basic nail care and polish. I don’t think it’s right for me to be told I can’t charge that much just because I can’t afford an expensive pedicure chair yet. But I need to build clientele while making my rent and buying supplies. All of the well-established salons in my area charge $30 to $35 for pedicures and some of them use the same type of equipment I use. Should I really lower my prices to meet other people’s standards or am I right to charge more because I give better service?... read more

Is there a business-related New Year’s resolution you find yourself making every year?

This time of year we often get to thinking about those things we’d like to be doing that we’re not doing. We asked our readers: Is there a business-related New Year’s resolution you find yourself making every year?... read more

Reader to Reader: What solutions do you have for handling extremely obese clients respectfully?

What solutions do you have for handling extremely obese clients respectfully (for instance, making sure they are comfortable in your salon’s chairs)?... read more

What do I do when a husband and wife want to switch appointments?

I have clients who are husband and wife. He has a standing appointment every other week and she e-mails to schedule hers randomly. I am often already booked when she wants to come in and quite often her husband gives her his appointment. This happened again today. The problem is his treatments run $25 more than hers. Do I charge her an additional $25 or should I just let it go? They are good clients and have become friends, but I turned away two others who would have booked at the higher rate.... read more

How do I get started servicing senior communities?

There are many senior communities in my area. What do I need to do to get started servicing them as a mobile nail tech?... read more

Should I include testimonial pages on my website?

I am putting together a website for my salon. I’ve seen some sites that have client testimonial pages. Is it a good idea to include one on my site or is it kind of old-fashioned? Don’t people go to review websites like Yelp anyway?... read more

Reader to Reader: Do you give preference to stocking your salon's retail boutique with items that are made in the U.S.A.?

Do you give preference to stocking your salon’s retail boutique with items that are made in the U.S.A. (or in your native country, if you aren’t in the U.S.)?... read more

I was thinking about converting from booth rental to commission. What do I need to know?

I have owned a booth rental salon for four years. I need to increase how much money I’m bringing in and was thinking about converting to a commission situation. Is this really going to be more profitable? What else do I need to consider?... read more

Reader to Reader: If you could go back in time five years and speak to your former self, what piece of business advice would you give her?

If you could go back in time five years and speak to your former self, what piece of business advice would you give her?... read more