Nails
MenuMENU
SearchSEARCH

Business

Reader to Reader: How do you pass the hours during a slow day at the salon?

December 30, 2010

I pass the hours during a slow day by dusting, rearranging things, practicing my 3-D acrylic nail art, and sending out postcards to clients I haven’t seen in a little while. - BECKY KNAUSS, The Beauty Lounge at Designer’s Touch Studio, Perrysburg, Ohio

I update my customer information on my client cards and on my phone so the info is as current at it can be. I compile names and addresses of future potential bulk mailings, like addresses of colleges and businesses around the salon. - MICHELLE YIANAKOPOLOS, Sweet Chic Hands & Feet at Merlin’s Ultimate Images, Manchester, N.H.

I have a home-based salon, so I do everything whether it’s a slow or busy day. I do laundry, clean the kitchen, make dinner, home-school my son and between appointments I take my son to physical and occupational therapy. If I have a no-show, I’ll take my son to get a quick bite of lunch. - NANCY DONATONE MCCOY, McCoy Nail Salon, Walnut, Miss.

I take down displays and put up new ones with different products. I catch up on phone calls and clean out my nail table. - VALERIE COBLE, Images, Boise City, Okla.

I clean, stock, practice my trade, and contact clients who have not been in. You name it — there’s always something to do. - STACEY WITHERSPOON, Perfect Ten Salon & Talega Day Spa, San Clemente, Calif.

On slow days, I get caught up on what tends to get neglected on the busy days, like inventory maintenance and paperwork. I’ll rearrange shelves and freshen up the look of the salon. Or, I’ll do my own nails since mine are always the last to get done. Since I work from home, I look forward to the odd slow day because it lets me sit on my deck and catch up on some reading. - ANNETTE SYKALUK, Annette’s Backscratchers, Sarnia, Ontario, Canada

I examine the forums that I take part in on the web, practice nail art, research new products and techniques, and do my own nails. Detail cleaning and disinfection are the top things on the list. - CLAUDIA IACOVETTO, C-C My Nails, Newcastle, Wy.

I do nail art and reorganize my station so customers think I have great new stuff. - ELAINE LEMAY, Coiffure Yu-Nik, Laval, Québec, Canada

More FAQ

How do I fire a nail tech?

I have to fire one of my nail techs. I’ve never done anything like that before. Any advice?... read more

When asked by a client, how do I justify my higher prices compared to a discount salon?

How should I respond when clients ask me why they should pay a higher price for my services rather than go to a discount salon?... read more

Any advice on firing a nail tech?

I have to fire one of my nail techs. I’ve never done anything like that before. Any advice?... read more

How should I respond when clients ask me why they should pay a higher price for my services?

How should I respond when clients ask me why they should pay a higher price for my services rather than go to a discount salon?... read more

How do I reach teens and tweens?

I’m having trouble reaching the teens and tweens. They don’t seem to want to come in and get services done, especially enhancement services like gels and acrylics.... read more

Do you discuss politics in the salon?

Many of us were taught in nail school that a few topics of conversation are off limits — including politics. But given the drawn-out and hotly contested nature of the election season we just passed, the subject was hard to avoid. NAILS asked readers: Do you discuss politics in the salon?... read more

Reader to Reader: How do you fire a client?

How do you fire a client?... read more

How do I recruit nail techs in California where it seems there is a smaller and smaller number getting their licenses?

There seems to be a smaller and smaller pool of nail technicians getting their licenses in California. I’m having a very hard time finding nail techs. Any suggestions?... read more

How do I increase my business? The discount salons have taken business right out from under us.

My problem is I’ve had no increase in business. When I advertise, I get no calls. The discount salons in the area have taken our business right out from under us.... read more

Reader to Reader: Is having a salon website a must in today’s environment?

Is having a salon website a must in today’s environment?... read more

Dear Shari: How can I get people to get regular pedicures and try nail art?

How can I get people to get regular pedicures and try nail art? Sincerely, No Regularity... read more

Dear Shari: How do I build my nail business in a full-service salon that is made up of booth renters?

I am a booth renter in a full-service salon with no receptionist. We are all responsible for our own appointments. With so many hairstylists renting in the same salon you’d think my book would be full but it’s not. I get very few client recommendations from the stylists and they are usually one-shot deals. I understand they have no obligation to talk up my services with their clients, but you’d think that as part of a team they’d want to do so. The salon owner has brought up the subject at almost every quarterly meeting but it has made no difference. I don’t service the stylists’ nails because they do their own or have acrylics done by techs they’ve been going to for years. Any suggestions? Sincerely, Baffled... read more