Nails
MenuMENU
SearchSEARCH

Business

Reader to Reader: If you could go back in time five years and speak to your former self, what piece of business advice would you give her?

August 14, 2012

You’ve just started this amazing journey of becoming a nail tech and are probably reluctant to do pink-and-whites as a newbie. My advice is to always adhere to proper application and technique, continually practice, always try your best, and believe in yourself. It takes several years to build a loyal clientele; however with your artistic talent, you’ll prosper. Leap…and the net will appear!
Danalynn Stockwood
Genesis Salon, Fitchburg, Mass.

Don’t sell yourself short. You’re worth every penny you charge — no exceptions. When you start making exceptions to the rules, people expect to remain exceptions to the rules. And, most importantly, begin saving money!
Shawn Wilkins
Pampered Soles, Chicago

Don’t mix friendship with business (biggest mistake I ever made).
Meggan Anderson
Nail’D By Meggan at Dreamz Day Spa and Salon, Burley, Idaho

Focus on your overall goal. During the past five years, I stayed true to what I wanted but allowed myself to get distracted. Never again. I would tell myself that even with all of the doubts and tribulations, determination is a huge part of success. Also, starting out seems stressful, but learn as much as you can and pay attention to any advice in the beginning because it will all be helpful in the end.
Kristina McReynolds
Cre8tiveKtina’s Nail Art and Design, Phoenix

Bank all your money. (It was before the recession hit.)
Melanie Verdugo
Claudette’s Hair Designs, Fresno, Calif.

Forget hair — you want to do nails!
Mitchele Hunt
St. Joseph, Mo.

Try not to let the slow days get you down. I am very busy now but I went through a couple of very slow years when I started. Things would pick up and I would be thrilled but then I would have a few weeks of being slow again. It was hard not to be discouraged, but I got encouragement from the others at the salon and I soon had many more busy days than slow days. Now if I have a (rare) slow week I take advantage of it and enjoy the break.
Kathy Dent
Salon Glow, Reno, Nev.

Take some money out of your pocket to buy better products for your clients than your salon is supplying. Your clients will feel spoiled and stay loyal. Also don’t listen to coworkers too much, and do what works best for you.
Pamela Magnisalis
Salon Norman-Dee, Philadelphia

Work hard to be different and try new things. It took me years to pick up a paintbrush to do nail art. I wish I had done it all along.
Regina Contreras
Premier Nails, Fremont, Ohio

Don’t sweat the small stuff! (That’s to the me from 23 years ago, when I first started out in this industry.)
Yvette Pitt
The Lacquer Beauty Lounge, Watsonville, Calif.

Illustration by Yuiko Sugino

You Might Also Like:

My Favorite Mistake

More FAQ

Reader to Reader: Should a salon keep its menu basic or include multiple lists of service options?

Should a salon keep its menu basic or include multiple lists of service options?... read more

How do you make your clients feel comfortable after they’ve cheated on you with another tech?

How do you make your clients feel comfortable after they’ve cheated on you with another tech?... read more

Reader to Reader: Has your salon employment ever been terminated against your will (like a firing or salon closing)? How did you handle it?

Has your salon employment ever been terminated against your will (like a firing or salon closing)? How did you handle it?... read more

How can I get clients to buy retail items?

I don’t know if people’s budgets are to blame but they don’t want to buy products for at-home use. They want you to give it away to them for free. I do have promotions and giveaways from time to time, but I can not afford to constantly give away products. How can I get them to pay for these items?... read more

Why won't people buy products for at-home use, but instead seek freebies?

I don’t know if people’s budgets are to blame but they don’t want to buy products for at-home use. They want you to give it away to them for free. I do have promotions and giveaways from time to time, but I can not afford to constantly give away products. How can I get them to pay for these items?... read more

How do I stay within my clients’ budgets while my costs keep going up?

How do I stay within my clients’ budgets while my costs keep going up?... read more

How do I find a manicurist [employee] who cares about building a business?

I’m tired of nail techs who make only a minimal effort and expect me (the salon owner) to do everything for them. How can I find a manicurist who cares about building a business?... read more

Dear Shari: What can we do about those returning clients who tip $1 for a manicure and pedicure service?

What can we do about those returning clients who tip $1 for a manicure and pedicure service? Is there a standard percentage — like at least 15% is a standard gratuity for dining out? Sincerely, Tipped Off... read more

Dear Shari: What can I do when a salon owner randomly charges me for expenses in addition to my booth rent?

I just began work as a booth renter. It’s my understanding I am responsible to pay only the amount I contracted to pay monthly. However, the salon owner is asking for money here and there to pay for things like beverages, clothing, advertising, etc. None of these things were ever discussed or agreed on previously. Shouldn’t the monthly rent cover the things she wants to have at her salon? Sincerely, Disgruntled Booth Renter... read more

Reader to Reader: Is it wise to create a social, stay-and-chat type of environment for clients in the salon?

Is it wise to create a social, stay-and-chat type of environment for clients in the salon?... read more

What Would You Do if Business at Your Salon Slowed Down?

Although it’s not something most nail techs or salons owners ever want to think about, there may come a time when business may slow down. This may be due to a bad economy or other reasons. Have you ever stopped to think what you would do if this ever happened to you? We posed that question to a salon owner, a booth renter, and an employee. Here’s what they had to say.... read more

What is the best way to handle cell phone abuse during a nail service?

What is the best way to handle cell phone abuse during a nail service? Some clients are on their cell phones four to six times during their service. It not only slows me down, but leaves room for contamination of the nail surface.... read more