Nails
MenuMENU
SearchSEARCH

Business

Reader to Reader: Should the salon be closed on holidays?

February 7, 2012

I think salons should be closed on the big holidays (Christmas Eve, Christmas, Thanksgiving, etc.). I absolutely love what I do — no questions asked — but these are the times when I want to be with my family and money doesn’t matter.
Tiffany Johnson
Angie’s Salon & Day Spa, St. Joseph, Mo.

I offer appointments but say they must be booked with a deposit at least a week before. I don’t see the point in sitting and waiting, knowing that if the sun’s shinning clients will be out enjoying it and may forget about their appointment (hence the deposit). I do send a courtesy text so they don’t lose their appointment.
Chauntelle Cracknell
Beautiful Nails, Wareham, Dorset, England

I stay open. Those days are some of my busiest, and it would be a disservice to turn away that business. There are plenty of days during the year when a day off has much lower impact on the business.
Penny Lawler
Monaco Nail Artists, Auckland, New Zealand

I believe in being available to my clients as much as possible but also putting family first. My compromise is working all holidays with the exception of Christmas Eve, Christmas day, Thanksgiving day, and Easter Sunday. I don’t take every holiday off as an excuse to get an extra day off. However, family comes first and I have to draw the line somewhere.
Jade Sewell
Just Nails, Great Falls, Mont.

Salons should be closed on all major holidays. Salons could extend hours of operations up to three days before each holiday to accommodate clients.  Holidays should be enjoyed by all regardless of your profession.
Bernie Clark
Washington D.C.

We’re open on holidays since everyone else has the day off. It’s just common sense. We’re open on Sundays too, for the same reason.
Michelle Phoenix
Wet Paint Nail Spa, Cambridge, Mass.

Closed. People who have a full schedule don’t get much time off, and it’s a little much to work through holidays and have no personal time to ourselves or our families.
Lauren Scales
Graffiti Nail Bar, Memphis, Tenn.

Closed. I find that a lot of people book in, then end up cancelling.
Kara Milner
Polish!, Cobourg, Ontario, Canada

I used to be open the day before and after. But this year I prebooked all my clients around my schedule, and whatever dates didn’t work, I worked with theirs. I love my clients, but I need my family time and holidays too. I usually tell clients months before I plan time off so they are aware.
Amura Enciso
Divalicious Nails, Albuquerque, N.M.

Of course we should be available for our clients during some holidays. As an employee who once worked in the corporate world, I know firsthand how hard it can be to get in to have that perfect set of nails done by your favorite tech if the salon closes early. Yes we all want our holidays to be spent with our families but if we choose to be in the area of customer service then we should be willing to make the sacrifice to adjust our schedule so that our clients can come first.
Maria Trimmell
Star Treatment Nails, Wichita, Kan.

Illustration by Ajay Peckham

You Might Also Like:

10 Tips to Stay Sane This Holiday Season

Be Of Good Cheer (During the Holidays)

More FAQ

What should I do to get the paying, loyal clients I need?

I am a seasoned nail tech and have just opened a nail salon. I need help sustaining new and regular clients in this economy. I have done many coupon sites (Groupon, Living Social, etc.) to build business and it has been a pain — plus my price point is higher than neighborhood discount salons. I’m not sure what to do to get the paying, loyal clients I need.... read more

Reader to Reader: What's better in the salon: small private rooms or a room with multiple stations?

What’s better in the salon: small private rooms that are one-on-one or a room with multiple stations so people can interact with each other?... read more

Any suggestions on how to avoid theft without keeping everything behind bars?

I’m opening a salon and plan on having retail. However I live in a city and have to be mindful of security. Any suggestions on how to avoid theft without keeping everything behind bars?... read more

I’m very concerned about the other nail salons that follow the rules; it makes us all look bad. How can we stop them?

I’m so tired of all of these cheap nail salons popping up all over the place. They are so disgusting inside. The tools and mani/pedi stations are never clean. How does one report them? I’m from Michigan and the state board doesn’t reply back to me. I’m very concerned about the other nail salons that follow the rules; it makes us all look bad. How can we stop them?... read more

Reader to Reader: Who is your best "nail friend"?

For our annual Reader-Written Issue, NAILS asked our readers: Who is your best "nail friend" (AKA another nail tech who you talk shop with)?... read more

Reader to Reader: What's the nicest thing a client has ever said to you?

What's the nicest thing a client has ever said to you?... read more

How do you charge your coworkers for services?

Nail techs are a generous bunch, but does that generosity extend to giving free services to salon colleagues? We asked techs: How do you charge your coworkers for services?... read more

Reader to Reader: If you could open a salon anywhere in the world, where would you open it?

If a genie told you that you could open a nail salon in any city anywhere in the world (ignoring money and other practical considerations), in what city would you open your salon and why?... read more

Reader to Reader: Other than money, what would motivate you to work harder at your current salon?

Other than money, what would motivate you to work harder at your current salon?... read more

Should I advertise in the Yellow Pages?

Does anybody use the Yellow Pages anymore? What about the online Yellow Pages? Should I consider paying for advertising in the online Yellow Pages or is my money better spent elsewhere?... read more

What is the best place to recruit nail techs?

I own a salon and spa in Maryland. I have been looking for a nail technician and it has been impossible for me to find one. I have put out ads but I don’t seem to get anywhere. What is the best place to find one?... read more

What can you tell me about Yelp?

What can you tell me about Yelp? Are there any tricks? Should I just ask clients to post reviews?... read more