Nails
MenuMENU
SearchSEARCH

Business

Reader to Reader: What was your most embarrassing moment in the salon?

May 1, 1997

I was giving an elderly client a pedicure and she leaned back too far in the chair, causing it to give way. The chair knocked over a partition which divided the pedicure area from the rest of the salon. The partition knocked over a free-standing bird cage, causing the birds to escape in terror. The bird cage then knocked over the coat rack, which knocked over a rack of polishes, sending them crashing to the floor. Several bottles of polish were broken and mixed with scattered bird seed on the floor. When the feathers settled, I looked at my client in disbelief as she asked, “Did I do that?”

Jana Adamson

The Nail Nest (East Earl, Pa.)

I was working in an exclusive, three-level salon. One day I was on the second level showing a client our jewelry case. She asked to see something else, so I proceeded to step backwards and missed four stairs, landing right on my rear. That’s not the worst of it. As I sat on the floor not knowing whether to laugh or cry, I looked to my left and there was this gorgeous guy getting his hair cut, looking right at me and laughing. To top it all off, my boss yells out across the salon, “Don’t wear heels here again.” (This wasn’t my first fall.) To say the least, I was very embarrassed.

Chrissy Plunkett

The Nail Artist at Pro Fitness  (Colorado Springs, Colo.)

The most embarrassing moment of my career [so far] happened shortly after I began working at a very high-profile day spa. I was still feeling unsettled in my new position when I was asked to give the owner’s girlfriend a pedicure. We were really enjoying ourselves during the service, when without warning, she dropped her head, her body went into a roll, she swiveled out of the high-platform chair, then fell to the ground. Her feet kicked the water out of the tub in a splashing wave, causing my products and tools to fly everywhere. Her head was bleeding as she lay unconscious on the floor. I thought I killed her. I propelled my stool in reverse and started yelling, “911! 911!” It seemed as though everyone in the day spa was crowded around us, then the paramedics arrived. It turns out my client had an epileptic seizure, but fortunately was not badly hurt. Even though this was a traumatic experience, I was extremely embarrassed and I was literally shaking the entire day.

Linda Champion

Golden Shears Hair, Nails & More (Runnemede, N.J.)

My most embarrassing moment in the salon when I was waxing a client. The temperature in the salon was very cold, and when I was ready to pull the wax off her eyebrow, only the cloth came off; the wax still remained on her brow. I was very nervous and scared. Ever since then, I no longer wax eyebrows.

Belkis Peralta

Belkis International Salon (New Brunswick, N.J.)

Topics:humor

More FAQ

Reader to Reader: How do you start a dialogue with your clients about retail products?

How do you start a dialogue with your clients about retail products?... read more

What's your most memorable nail mishap?

What's your most memorable nail mishap?... read more

Should a beginner tech earn the same wages as a more season tech?

Should a beginner tech earn the same wages as a more season tech?... read more

Reader to Reader: How do you handle no-shows?

How do you handle no-shows?... read more

Reader to Reader: How do you handle a rude client?

How do you handle a rude client?... read more

Do you socialize with your clients outside of the salon?

Do you socialize with your clients outside of the salon?... read more

Reader to Reader: Do you charge family members for nail services?

Do you charge family members for nail services?... read more

What techniques can techs use to keep salon conversations professional?

What techniques can techs use to keep salon conversations professional? How can we deflect personal questions politely?... read more

What is the best way to market to university students near a college campus?

What is the best way to market to university students near a college campus?... read more

Is there a law that states I need to provide my booth renters with a key to the salon?

Is there a law that states I need to provide my booth renters wth a key to the salon assuming I am able to make it in to open for them?... read more

Can you offer any tips for keeping my books as full in the fall and winter months?

Can you offer any tips for keeping my books as full in the fall and winter months as they are in the spring and summer months?... read more

What does it mean to be an independent contractor?

The owner of the salon where I work told me I was an independent contractor. She pays me a 60% commission and collects the money from my clients. What does it mean to be an independent contractor?... read more