Nails
MenuMENU
SearchSEARCH

Business

What low-cost extras do you provide that clients perceive as having a high value?

December 30, 2013

I always provide a complimentary UV-cured top coat for my clients. This keeps their nails shining until they see me for their next appointment.

Rachael Waggoner
Dazzlin Digits 3D Nails, Lakewood, Colo.


When I do pedicures, I keep a pack of disposable razors handy. That way, when I get a client who has a lot of hair on that big toe, I can just gently shave it off. And believe me, that little finishing touch makes a world of difference on their pretty new pedi.

Amy Payne
Cutting Corner Salon, Tecumseh, Mich.


If time permits I may do free nail art. The clients get a little treat and I get to introduce different art to them. I also treat them to paraffin, warm towels, warm lotions, and extra-long massages — just little things to let them know they are special and appreciated. But the number-one extra that every client receives: going above and beyond the sanitation requirements. I think this is what my clients perceive as the highest value.

Lydian Flash 
Austin, Texas

We offer complimentary coffee, tea, and lattés from our Keurig and a biscotti treat on the side. We also rarely charge for repairs and we always have hand lotion on hand for after a nail service. For birthdays, we surprise the clients with either a complimentary Cotton Candy Hand Treatment, a detox foot soak and massage, or a mini facial cleanse.

Teresa Heppenheimer
Tee’s Nail NV, Kitchener, Ontario, Canada


I clean my clients’ gorgeous rings, earrings, and necklaces. When I’m finished making their hands awesome, it’s a nice touch for their jewelry to sparkle!

Shannon Bess
Shear Style, Beckley, W.Va.

I give a free small bottle of Solar Oil and paraffin dips.

Wendy McCall Bailey
Nails by Wendy, Huntersville, N.C.

More FAQ

Reader to Reader: Do you give away free services to your family?

Do you give away free services to your family? When does it begin or stop (moms, sisters, mother-in-laws, etc.)?... read more

Reader to Reader: What's the most worthwhile trade show, professional networking event, or continuing education class you've ever been to and why?

What's the most worthwhile trade show, professional networking event, or continuing education class you've ever been to and why?... read more

Can a booth renter make a commission for retail in the salon she rents from?

Can a booth renter make a commission for retail in the salon she rents from?... read more

I’m tired of competing against all the discount salons in my area and am thinking of throwing in the towel and quitting. Do you have any advice?

I’m tired of competing against all the discount salons in my area and am thinking of throwing in the towel and quitting. Do you have any advice?... read more

Reader to Reader: Where do you turn when you have a technical question about nails?

Where do you turn when you have a technical question about nails?... read more

I’m having a hard time getting my clients to show up on time and also let me know when they can’t make it. What should I do?

I’m having a hard time getting my clients to show up on time and also let me know when they can’t make it. What should I do?... read more

How do I get clients to book their next appointment after their service is finished rather than calling just before they want to come in or even just

How do I get clients to book their next appointment after their service is finished rather than calling just before they want to come in or even just walking in?... read more

I am trying to keep my hours down and work shorter days but I just can’t say “no” to my clients. Any advice?

I am trying to keep my hours down and work shorter days but I just can’t say “no” to my clients. Any advice?... read more

Reader to Reader: How do you turn a new client into a regular?

How do you turn a new client into a regular?... read more

Reader to Reader: How do you keep your client information safe?

How do you keep your client information safe?... read more

Reader to Reader: How do you let your clients know you're raising your prices?

How do you let your clients know you're raising your prices?... read more

Reader to Reader: How do you start a dialogue with your clients about retail products?

How do you start a dialogue with your clients about retail products?... read more