FAQ
What is a good gel that you can make designs in?
What is a good gel that you can make designs in but doesn’t run?... read more
Why does my nail biter client have blood pooling under her nails?
I have a client who got her nails done yesterday. She is a bad biter and has just told me that she has what looks like blood pooling under a couple of her nails. I have never encountered this in 10 years. What could it be and what should I do?... read more
Should I have any concerns about performing a pedicure on a client who has hepatitis C?
Should I have any concerns about performing a pedicure on a client who has hepatitis C?... read more
How do I turn down a nail client with chemical sensitivities?
I did a LivingSocial deal and I have this client who has cancelled her appointment due to a migraine, which she gets frequently. Also she apparently has chemical and environmental allergies. I think it would be better for her not to get her nail service. How do I go about telling her this?... read more
For two weeks I’ve been trying to increase my experience on acrylics on models, but I have chipped nails and unhappy models. I'm so discouraged.
I’m a newbie nail tech in my first job. For two weeks I’ve been bringing in models to increase my experience on acrylics and tips before I start taking on real clients. So far three out of the five models are complaining of their nail tips chipping off, popping off, etc. I have no clue as to what I’m doing wrong. I’m so discouraged. I worked so hard to do those nails (for free), and I have unhappy people and no idea if it’s my technique or if these people are prying things open with their acrylic nails and using them like tools. I feel like I should quit now before I upset any clients.... read more
Reader to Reader: What solutions do you have for handling extremely obese clients respectfully?
What solutions do you have for handling extremely obese clients respectfully (for instance, making sure they are comfortable in your salon’s chairs)?... read more
How do I use copper bowls for pedicures?
I’m planning my business, and I love the idea of copper bowls for pedicures. But I’m not sure I’m understanding how they would work. Would you use the bowl alone, or would it have to sit atop a fixture? How would a client prop her feet so that the service can be performed?... read more
What should I wear to a tradeshow?
What should I wear to a tradeshow?... read more
What do I do when a husband and wife want to switch appointments?
I have clients who are husband and wife. He has a standing appointment every other week and she e-mails to schedule hers randomly. I am often already booked when she wants to come in and quite often her husband gives her his appointment. This happened again today. The problem is his treatments run $25 more than hers. Do I charge her an additional $25 or should I just let it go? They are good clients and have become friends, but I turned away two others who would have booked at the higher rate.... read more
How do I get started servicing senior communities?
There are many senior communities in my area. What do I need to do to get started servicing them as a mobile nail tech?... read more
Reader to Reader: Have you ever turned a client away due to signs of a nail infection?
Have you ever turned away a client due to signs of a nail infection or other potentially dangerous condition? How did the customer take it?... read more
Is it safe to put gel on a natural nail that is cracked down to the nail bed?
Is it safe to put gel on a natural nail that is cracked down to the nail bed? What’s the best way to go about fixing the nail for my client?... read more