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Holiday cards are a great way to brighten your clients’ holiday season. Many of my guests only get a few cards each year and they have said that they miss receiving them. I have a client
More than just “pretty faces,” this year’s Salon of the Year Awards finalists raised the bar of professionalism with their contributions to their industry, community, and salon.
Find out how to better understand market services to you ethnic clients. See what industry insiders are saying and doing to cater to these growing markets.
When it comes to add-on services, these are some of the strategies I can tell you have definitely worked for me. A few years ago I was seeing the same clients every two weeks at the
I’m at the Sundance Film Festival this week in Park City, Utah, as part of a little PR mission. OPI sent me here to do complimentary manicures in the gifting lounge. I’m using this opportunity to
The owner of Kai’s Kottage in Titusville, Fla., Kai Keach flies to Andros Island in the Bahamas once a month for a few days to deliver nail and skin care services on the navy base there.
Jill, those are great strategies to help you pre-book your clients. I know that remembering the statements about the client’s discomfort or length of her nails helps me to tailor the offering to the guest sitting in
I remember when we had all of those problems, Jill. It was a struggle to get some of the staff to retail and get them to ask for referrals. That did not make them comfortable at
Wouldn’t we all like to add more money to our day? Boy, I definitely would. It is easy to come up with extra things that we can add that take more time, but that cuts us
After falling in love with a diver she met while working on a cruise ship, English hairstylist Rachel Smith took her passion for indulging vacationers to the Lone Star State.
