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In the modern retail environment of commodity services and prices, consumers will pay a premium for old-fashioned customer service. Try any (or all) of these 20 high-touch customer service tips.
Shea McCarthy combines her love for airliners with her nail career, working as a lead de-icer for Integrated Deicing Services (IDS) at Salt Lake City International Airport.
With social networking, manufacturers’ advertising, and insider support, techs can be in the perfect position to catch the momentum when a wave of national attention sweeps over our industry. Are you poised to harness the power of the consumer press the next time there’s big news in our industry?
Owners of Velvet Nail Lounge and husband-and-wife team Nick and Jennie Brown see business opportunities everywhere they look and are always striving to push the envelope.
Soft Landings are hand towels specifically designed for nail techs by inventor Kathy Weltman.
4Squares lint-free wipes are great for dry/wet nail gel wiping, soak-off pads, nail polish removal, eye makeup removal, brush cleaning, eyebrow waxing, eyelash extensions, and more.
So most everyone here has heard the phrase S.M.A.R.T. goal setting. In case you haven’t, here’s the breakdown: S=Specific, M=Measurable, A=Action, R=Relevance, and T=Trackable. What I love about this acronym is how easy it is to
Soft Touch’s Dispense-A-Wrap System makes it easier to use Soft Touch’s signature self-adhesive wraps.
Katie Jane Hughes led the butter LONDON team through another NYFW full of fashion-forward nail looks at Creatures of the Wind and Tadashi Shoji.
Paola Ponce shows how to use soft gel to create a tip overlay.
