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It’s that little piece of advice you got while you were coming up. It may have been something quick and off -hand from someone you never saw again, or a lasting lesson from a mentor who still counsels you to this day, but for whatever reason it stuck with you throughout your career. We asked techs to share their stories of meaningful business advice.
Milady’s Softskills: Interpersonal Skills for the Beauty Industry is the must-have employee orientation tool! Learn how to improve communication and customer service skills. Running time is approx. 180 mins. www.milady.cengage.com
Shari Finger, salon owner and veteran nail technician, tackles your tough questions.
Closing remarks - educate yourself so you can educate your clients.
INM elite educator Sara Rayna Holden shares an interesting way of keeping nail art inspiration close by.
Manicuring — It’s the most basic of all services, but there is always something new you can learn. We asked techs to tell us their favorite little tips for this simple service.
SpaRitual offers progressive concepts designed to treat mind, body, hands, feet and nails.
SpaRitual offers progressive concepts designed to treat mind, body, hands, feet and nails.
Watch step-by-step demonstrations covering acrylic, gel, and nail art.
Salon owners from some of the coldest parts of the U.S. and Canada offer their advice on how to coax those feet back out to enjoy satisfying winter pedicures.
Clients ages 8 to 80 enjoy salon services, but how techs handle an 8-year-old client will be different from how they handle her senior counterpart. Techs can develop a reputation for being the go-to girl among this expanding demographic by understanding the needs of an older client — and taking the time to meet those needs.
Tired of biting your tongue where your clients’ misdeeds are concerned? Let The Manicurist tell it like it is. This beauty industry veteran doesn’t pull any punches when it comes to salon etiquette and client complaints. Share these pages with your clients — if you dare.
You first met The Manicurist — aka Rebecca Seals — in our April issue and judging by your response, you enjoyed her “pull no punches” attitude. Here’s her take on free repairs, last-minute changes, long-winded excuses, and other headaches of daily salon life.
In this installment, The Manicurist tackles cancellation fees, early clients and those nagging cell phones.
Start your party's day of luxury with a limo ride to the spa.
A good manicure or pedicure should make clients feel special and pampered. Some services push the boundaries in terms of techniques, ingredients, and price to make them exceptional. Take a look at these services that go above and beyond.
A one-stop shop for luxury, the Japanese-inspired Ville de Coco nail salon is nestled on the ground floor of one of Waikiki’s most popular hotels, bringing in guests from around the world.
