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Dealing with a nightmare client isn’t a nail tech’s favorite part of the job, but it can be done in a quick and relatively painless manner. From writing letter to being Straightforward with her from the start, you can Straight that chronic complainer out or clump her for good.
You don’t have to be a top-flight salon to offer a training program —but you just might turn your business into one if you do. Learn from educators at the top salons how to create a top-notch training program even on a tight budget.
Put your salon on the fast-track to business growth with leadership, teamwork, and the proven business systems. NAILS reports on the hows and whys of business growth through team development taught at Salon Business Strategies’ Fast Forward Live!
While not legally required, an employee handbook provides employees with a roadmap to success in your business by clearly communicating your vision and their role in it, as well as the policies and procedures they need to live by at work.
Taking a cue from Steven Covey, author of “The 7 Habits of Highly Effective people”, the NAILS editorial team identified seven characteristics, or habits, of the highly successful nail technicians we’ve met over the past 18 years.
Naming a manager to tend to the day-to-day needs of your nail staff and clients and to cultivate the department’s growth can transform a department that’s underdeveloped or overlooked to a thriving salon profit center.
Is multi-level pricing a solution for keeping the best nail technicians satisfied and motivated in their jobs? Some salons say yes, indeed.
Running three bustling nail departments is not an easy task, but Sherry Williams seems to have it down to a T-as in training.
Should more states allow apprenticeships as a viable educational option for aspiring nail technicians?
Experience is the hardest teacher, but one of the wisest. So why not take advantage of others’ hard-earned advice when you have the opportunity? We asked several industry consultants what the most common mistakes are that salon owners make, and how our readers could avoid them.
