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We have been talking about continuing education and ways we can learn and stay current in our industry. Last week, we talked about a few ways we can get education at little or no cost to us.
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SEARCHMENUSEARCHWe have been talking about continuing education and ways we can learn and stay current in our industry. Last week, we talked about a few ways we can get education at little or no cost to us.
Recently, I attended The Summit Salon Consulting Group Company Retreat. This is a companywide retreat with all of the consultants, the leadership team, seminar trainers, Michael Cole, and Summit's CEOs, etc. I love attending this retreat for
We’re halfway through the year, so we are revisiting the goals we set at the beginning of the year. As I mentioned last week, I injured my left foot in May, throwing a monkey-wrench in my
It’s already June and half the year is over. The Fourth of July is right around the corner. In January, we talked about goal setting; we also set some goals for the year. Since we’re halfway
We have been talking about client events — how to host them and how to make your event successful. I have shared several ideas and event planning tips to get you thinking about your next event.
We're finishing our series on client events. We have covered so much over the last few weeks. Here are the final preparations to make your event a success.Station Set Up: Make sure that all of the
Preparing for a client event takes time and planning. So far, we have covered picking a date, selecting the event type, sending out invitations and getting employees to volunteer. The next step is to plan and set
I hope you have been enjoying our focus on loyalty programs and how to reward our clients. We have covered loyalty cards — a way to reward our clients for purchases, referrals, and pre-booking, etc. Last
Thank you for your comments about the loyalty cards. Keep posting comments — Sandy and I love hearing from our readers. The past two posts were about loyalty cards and how we all have them floating
If you are just tuning in, we are talking about loyalty card programs. Be sure to check out last week’s post on the same topic. This series is just options/suggestions that I’ve come across when out
Do me favor and go get your purse before you read this article. Look inside. Try to see past the miscellaneous receipts, loose change, and multiple tubes of lip gloss or lipstick. How many loyalty/punch cards
The referral contest winner at Sandy’s salon sure did a lot to increase her referral base! The beauty of all of those referrals is that the new referrals will tell their friends and they will tell
Yay Sandy for getting your nail department to 12% — that’s huge! I know that it was not an easy task to get the department to that level. One thing for sure is that it really takes
When a client comes in, does she receive a similar services every time? What if you're out sick or on vacation and your client needs to see someone else, what happens? Is the level of customer
We’re sticking with our spring cleaning and keeping it clean theme this week. Now that you have cleaned out your station, it’s time to talk about how to keep your implements and utensils clean. Does your
Spring has sprung early in Minnesota this year. We have had record-breaking temperatures for this time of year. Our snow melted in just two days — that’s unheard of. With highs near 80 degrees, we feel
It's a new month already, February is past and we're already into March. Before you know it we will have the first quarter under our belt. I know you are all wondering how I did on