Gearing Up for Back-to-School
I can't believe it's time for back-to-school already. In Walla Walla our county fair is on Labor day weekend too, and school starts around it. We have two school systems right next to each other, so
I can't believe it's time for back-to-school already. In Walla Walla our county fair is on Labor day weekend too, and school starts around it. We have two school systems right next to each other, so
We’re continuing our “back-to-school” series. In my last post I asked, “What does back-to-school mean to you? Does it mean back-to-school clothes shopping?” We talked about the face that back to school can mean shopping with your
It’s “back to school” season for so many of you. I know that a lot of states have already started classes at universities and local schools. Here in Minnesota, our kids don’t return to public schools
I used to be utterly exasperated at California's lack of continuing education requirements for maintaining our licenses. Then I found out more about what passes as “continuing education” in states that do require it, and I
Recently, I attended The Summit Salon Consulting Group Company Retreat. This is a companywide retreat with all of the consultants, the leadership team, seminar trainers, Michael Cole, and Summit's CEOs, etc. I love attending this retreat for
The referral contest winner at Sandy’s salon sure did a lot to increase her referral base! The beauty of all of those referrals is that the new referrals will tell their friends and they will tell

The April 2012 issue of InStyle magazine tells readers how to wear eye-popping nail polishes while remaining work-appropriate.
Spring has sprung early in Minnesota this year. We have had record-breaking temperatures for this time of year. Our snow melted in just two days — that’s unheard of. With highs near 80 degrees, we feel
Thank you everyone for your comments. It is really helpful to us to hear you relate to how we have struggled and how we deal with those problems. I hope that our suggestions help those of
I have been wrestling with AT&T for the past week. I am in no mood for humor at this point. After a week of phone calls, waiting on hold, being disconnected and disrespected, I am teetering
Yes, thank you NAILS Magazine for the opportunity to write this blog with Jill. This has been a wonderful learning experience for myself and for my cohort in the salon. I completely agree will you Jill,
So I was reading the comments left on the "Perfect Timing" post a few days ago (and it never ceases to boggle my mind which posts will collect so many comments while others go unnoticed) and I
In my opinion, hand-washing should be a given procedure before any service is performed, ever. I have always had a hand washing-policy in effect for any of the guests that I perform services for — even
Did our client recently sneeze or cough into her hand? Does she have a sick family member at home? Did she wash her hands after going to the restroom? Did she apply her makeup or lotion
I have read several of Michael Cole’s books and am certain I have read the very theory Jill mentioned in her last post. The particular book I remember reading it in was geared more toward hairstylists,
This is the most powerful part of the first impression series. This information comes from one of my mentors, Michael Cole, an icon in our industry. I learned about communication from Mr. Cole many years ago
Jill, I have to thank you for posting on this topic. It is another of those things that we often assume is more of a common sense type of thought process that really isn’t. Odor is a